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This test consists of 5 short answer questions, 10 short essay questions, and 1 (of 3) essay topics.

Short Answer Questions

1. When does the list of candidates for Jack's successor narrow to the final three?

2. What does Jack decide is the best way to differentiate GE from Japanese companies?

3. What was the single biggest obstacle facing the television station now owned by GE?

4. Who earns the title "Father of GE Global Activity"?

5. As Jack attempts to buy the business that complements GE in various areas, what stumbling block does he face?

Short Essay Questions

1. Who is Jack's successor and where is he introduced?

2. Discuss how GE enters the medical ultrasound field in 2000.

3. How do the services offered by GE Capital change from the 1970s to the 1990s?

4. As Jack reflects on his GE career, what qualities does he consider to be successful in business?

5. How does Jack improve his golf game?

6. When does Jack begin the search for his successor, and how does he want to change the process of finding the company's next CEO?

7. Why does GE pass up opportunities to acquire high-tech companies in the late 1990s?

8. How and why does e-business affect GE's customer service.

9. Discuss the importance of "Black Belts" and "Green Belts" in the GE corporate climate.

10. What are Jack's predictions about business with China?

Essay Topics

Write an essay for ONE of the following topics:

Essay Topic 1

Discuss in detail Jack's concept of "Boundaryless" behavior.

Essay Topic 2

Briefly discuss the focus of Six Sigma. What is its importance to GE?

Essay Topic 3

What roles do Jack's parents play in his career?

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