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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. What does Jack learn he must do in order to succeed at GE?
(a) He must learn all about the company.
(b) He must go back to college for extra classes.
(c) He must practice better hiring procedures.
(d) He must work in the boiler room with the lowest paid employees.

2. What was the accepted business philosophy of the 1980s?
(a) If a business is profitable, don't get out or change it.
(b) If a business is profitable, sell while the stock shares are high.
(c) If a business is profitable, constantly find ways to make it more profitable.
(d) If a business is profitable, save money by laying off a few people.

3. What inspires Jack to pursue his Ph.D.?
(a) His wife.
(b) His wife's father wants his son-in-law to be a "doctor" of some sort.
(c) He gets full tuition paid by the ROTC.
(d) Not being able to find a job due to economic recession.

4. Which company's restructuring is prefaced by government bailout and public struggle to avoid bankruptcy?
(a) Chrysler.
(b) Ford.
(c) GE.
(d) Bell Telephone.

5. Where does Jack move to when he's promoted as one of five sector executives?
(a) Fairchild.
(b) Fairfield.
(c) Fairton.
(d) Fairbanks.

Short Answer Questions

1. What expands GE's semiconductor, aerospace, and TV set business?

2. What does GE implement to produce positive growth results and exceed the company's goal?

3. How much was Jack's first pay raise at GE?

4. Jack says it is important for managers to know when...

5. Where does Jack choose to advertise his plant's new plastics?

Short Essay Questions

1. Briefly define and discuss QMI.

2. Briefly outline the trade between GE and a French government-owned electronics company and its benefit to GE.

3. How does the nuclear incident at Three Mile Island affect GE's business?

4. What two concerns do GE board members have in appointing Jack to be CEO of the company?

5. What does Jack learn about discipline after he blows up one of GE's factories?

6. How does Jack's mother teach him the value of competition?

7. What are Jack's beliefs regarding self-confidence?

8. How do GE employees view Jack's opinion about change?

9. What is unique about GE's Crotonville training facility?

10. Discuss Jack's thoughts on an informal work environment.

(see the answer keys)

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