View a FREE sample

This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Why is Jack dissatisfied with his first raise?
(a) The other men in his office got more.
(b) Everyone in his office got the same amount.
(c) It was enough to raise his income taxes.
(d) It wasn't enough to buy the new house.

2. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?
(a) The GE Vortex.
(b) The R&D Report.
(c) Six Sigma.
(d) The Management Circle.

3. What is GE's TV manufacturing business traded for?
(a) A cable TV network.
(b) A satellite business.
(c) Thomson's losing medical business.
(d) France's TV manufacturing market.

4. Which organization started out as a group of elitists but opened its membership and transformed into a group of volunteers?
(a) Unicef.
(b) Boy Scouts of America.
(c) United Way.
(d) Elfun.

5. What, according to Jack, is GE's core competency?
(a) Credit.
(b) Cash.
(c) People.
(d) Factories.

Short Answer Questions

1. Which company originally used QMI?

2. Which phrase sums up GE's core values and expectations during Jack's reign as CEO?

3. What is the evaluation system that works well for several years, until employees find a way to "game" it?

4. What does Jack give GE managers for empowerment?

5. How does Jack lose his college scholarship funded by the country club?

Short Essay Questions

1. Explain Jack's idea of a "boundaryless" company.

2. Why is Jack disgruntled with his first $1,000 raise at GE?

3. What are Jack's beliefs regarding self-confidence?

4. Why does Jack construct gyms in company facilities?

5. What does Jack learn about discipline after he blows up one of GE's factories?

6. Why does the media begin to refer to Jack as "Neutron Jack"?

7. What does Jack learn about "academic pedigrees"?

8. How do GE employees view Jack's opinion about change?

9. Describe the management team that Jack builds for GE.

10. What are Jack's thoughts on changing himself in order to change his company?

(see the answer keys)

This section contains 734 words (approx. 3 pages at 300 words per page) View a FREE sample