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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. What is the evaluation system that works well for several years, until employees find a way to "game" it?
(a) The 6-degrees of separation.
(b) The 360-degree evaluation.
(c) The 90-degree evaluation.
(d) The 180-degree evaluation.

2. What kind of environment does Jack say is best for making necessary changes and modernizing the company?
(a) A dictatorship.
(b) Formal.
(c) A business-type monarchy.
(d) Informal.

3. What, according to Jack, is GE's core competency?
(a) Credit.
(b) People.
(c) Cash.
(d) Factories.

4. How does Jack illustrate his "No. 1 or No. 2, Fix, Sell or Close" strategy?
(a) With an inverted pyramid
(b) With overlapping circles.
(c) With a time line.
(d) With a pyramid, top as the peak.

5. Why does Jack choose to build fitness centers in some facilities?
(a) He can get an insurance kickback.
(b) His employees are obese and need a workout.
(c) He can cut employee health insurance plans.
(d) It is a place everyone can use and a place to exchange thoughts and ideas.

Short Answer Questions

1. What brings about a business-altering deal for GE in the mid 1980s?

2. What does the learning/training curriculum show its participants?

3. What does Jack say is the only realistic form of job security?

4. What is Jack's "Vitality Curve"?

5. What is the key to Jack's solution as he addresses the complaint expressed by trainees at GE's learning center?

Short Essay Questions

1. Why is Jack disgruntled with his first $1,000 raise at GE?

2. Discuss Jack's thoughts on an informal work environment.

3. What basic ideas does Jack say he hopes his book will communicate?

4. What two concerns do GE board members have in appointing Jack to be CEO of the company?

5. Why does Jack construct gyms in company facilities?

6. Briefly outline the trade between GE and a French government-owned electronics company and its benefit to GE.

7. As Jack gets closer to GE's big leagues, what does he learn about the company's routine employee appraisals?

8. What is Jack's vision for GE when he takes over as CEO?

9. What does Jack learn about "academic pedigrees"?

10. Why does Jack learn the game of golf?

(see the answer keys)

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