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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Which company's restructuring is prefaced by government bailout and public struggle to avoid bankruptcy?
(a) Chrysler.
(b) Ford.
(c) Bell Telephone.
(d) GE.

2. What do young Jack and his friends do to earn a little spare change?
(a) Mow lawns.
(b) Sweep sidewalks.
(c) Collect bottles to exchange them for the deposit.
(d) Sing on the street corner.

3. Who says, "When people make mistakes, the last thing they need is discipline"?
(a) Reed.
(b) Coplan.
(c) Jack.
(d) Gutoff.

4. When does Jack get his first pay raise at GE?
(a) After demanding it.
(b) After complaining.
(c) After one year.
(d) After six months.

5. Which two new-hires become important advisers to Jack for the remainder of his career with the company?
(a) Bill and Ted.
(b) Bud and Lou.
(c) Art and Paul.
(d) Dennis and Bob.

Short Answer Questions

1. How long were Jack and his first wife married?

2. Which company originally started the concept of QMI?

3. Why does Jack get frustrated with the plastics inventors?

4. Where does Jack move to when he's promoted as one of five sector executives?

5. What is one business in his vice president's portfolio that Jack has no interest in at all?

Short Essay Questions

1. Why does Jack target GE Credit Corp as the company's most promising business?

2. Briefly define and discuss QMI.

3. How does Jack get promoted to general manager of GE's newest plastics facility?

4. What does Jack learn about "academic pedigrees"?

5. What are Jack's thoughts on changing himself in order to change his company?

6. Why does Jack want out of the semiconductor business?

7. Why is Jack disgruntled with his first $1,000 raise at GE?

8. What two concerns do GE board members have in appointing Jack to be CEO of the company?

9. Describe the management team that Jack builds for GE.

10. What does Jack learn about discipline after he blows up one of GE's factories?

(see the answer keys)

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