View a FREE sample

This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. What service began in 1993 to help dealers sell their appliances?
(a) Visa.
(b) Store credit.
(c) In-house financing.
(d) GE Credit Corp.

2. Which company originally used QMI?
(a) Chrysler.
(b) Target.
(c) Ford.
(d) Wal-Mart.

3. What brings about a business-altering deal for GE in the mid 1980s?
(a) Federal aid to companies.
(b) Cable television.
(c) HD TV requirements.
(d) The Japanese threat.

4. What is the response of Jack's boss when Jack complains about his first pay raise?
(a) He agrees and gives Jack a title, but not more money.
(b) He gets furious and fires him.
(c) He is not sympathetic.
(d) He agrees and gives Jack more money.

5. What is the one complaint that frustrates the employees who train at GE's learning center?
(a) Everyone cannot attend the training.
(b) It's too expensive to attend the training.
(c) The breakfasts are always the same.
(d) Everything that works in training is not how it works out in the actual workplace.

Short Answer Questions

1. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?

2. Which of the following is not a job held by young Jack?

3. What inspires Jack to pursue his Ph.D.?

4. Which magazine features Jacks "No. 1 or No. 2" strategy in a cover story?

5. Where does Jack move to when he's promoted as one of five sector executives?

Short Essay Questions

1. What two concerns do GE board members have in appointing Jack to be CEO of the company?

2. What is the accepted business philosophy of the 1980s?

3. Explain Jack's idea of a "boundaryless" company.

4. What are Jack's beliefs regarding self-confidence?

5. Why does Jack promote selling the GE Housewares division?

6. Why does the media begin to refer to Jack as "Neutron Jack"?

7. How does the nuclear incident at Three Mile Island affect GE's business?

8. What does Jack learn about "academic pedigrees"?

9. Describe the management team that Jack builds for GE.

10. What is unique about GE's Crotonville training facility?

(see the answer keys)

This section contains 739 words (approx. 3 pages at 300 words per page) View a FREE sample