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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Who throws a huge party for Jack to introduce him to important people?
(a) Roy Johnson.
(b) Bill Druckerman.
(c) The Harvard Alumni Association.
(d) Reg Jones.

2. In which two areas of CEO duties does Jack quickly see he lacks skills?
(a) Dealing with sales reps and accounts payable.
(b) Dealing with human resources and internship programs.
(c) Dealing with employees and insurance companies.
(d) Dealing with the government and media.

3. In addition to being self-confident, what else does Jack believe is a large part of leadership?
(a) Building self-confidence in others.
(b) Winning at least 90 percent of the time.
(c) Knowing how to get others to do what you want.
(d) Being able to relax.

4. What service began in 1993 to help dealers sell their appliances?
(a) Store credit.
(b) In-house financing.
(c) Visa.
(d) GE Credit Corp.

5. Who instills management beliefs in Jack that include both competing and facing reality?
(a) His father.
(b) His mother.
(c) His grandfather.
(d) His coach.

Short Answer Questions

1. Why does Jack's father encourage him to learn the game of golf?

2. Which GE business sold was the largest aerospace deal in history when it occurred in 1988?

3. What kind of employees does Jack want at GE?

4. Which organization started out as a group of elitists but opened its membership and transformed into a group of volunteers?

5. How does Jack lose his college scholarship funded by the country club?

Short Essay Questions

1. What is Jack's vision for GE when he takes over as CEO?

2. When faced with the real world of bad business, what is Jack's plan of attack?

3. What basic ideas does Jack say he hopes his book will communicate?

4. Why does Jack target GE Credit Corp as the company's most promising business?

5. Why does the media begin to refer to Jack as "Neutron Jack"?

6. Describe the management team that Jack builds for GE.

7. How does Jack get promoted to general manager of GE's newest plastics facility?

8. What is the accepted business philosophy of the 1980s?

9. How does Jack's mother influence his management style?

10. What is unique about GE's Crotonville training facility?

(see the answer keys)

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