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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 15, Too Full of Myself.

Multiple Choice Questions

1. What attitude best describes the investment banking firm employees?
(a) Winners at all cost.
(b) Overvalued ideas about themselves.
(c) Backstabbing for higher raises.
(d) Lack of confidence due to the scandal.

2. Who says, "When people make mistakes, the last thing they need is discipline"?
(a) Reed.
(b) Gutoff.
(c) Jack.
(d) Coplan.

3. Jack says it is important for managers to know when...
(a) To walk away and know when to run.
(b) To quit and when to fire.
(c) To hold them and when to fold them.
(d) To hug and when to kick.

4. Once the investment banking firm situation is stabilized, who takes over?
(a) Jack Webber.
(b) Mike Carpenter.
(c) Si Cathcart.
(d) Jack Welch.

5. What is the one complaint that frustrates the employees who train at GE's learning center?
(a) The breakfasts are always the same.
(b) It's too expensive to attend the training.
(c) Everything that works in training is not how it works out in the actual workplace.
(d) Everyone cannot attend the training.

Short Answer Questions

1. What service began in 1993 to help dealers sell their appliances?

2. How long does it take Jack and his team to find a solution to their new plastics product?

3. What is unique about the GE learning/training facility's curriculum?

4. Who submits his resignation immediately after the announcement that Jack has been named CEO?

5. What does Jack cut with the help of his CFO?

(see the answer key)

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