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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. What brings about a business-altering deal for GE in the mid 1980s?
(a) Federal aid to companies.
(b) The Japanese threat.
(c) Cable television.
(d) HD TV requirements.

2. What does Jack learn he must do in order to succeed at GE?
(a) He must practice better hiring procedures.
(b) He must learn all about the company.
(c) He must work in the boiler room with the lowest paid employees.
(d) He must go back to college for extra classes.

3. What is one business in his vice president's portfolio that Jack has no interest in at all?
(a) Semiconductors.
(b) Petroleum conservation.
(c) Medical plastics.
(d) Wind turbines.

4. What are the human resources meetings called that are held at each GE business location?
(a) Subgroup 2.
(b) Session C.
(c) Series 1.
(d) Section A.

5. Which investments does Jack find himself explaining and quite often defending?
(a) Hard-hat construction investments.
(b) Hardware investments.
(c) Soft value of excellence investments.
(d) Software investments.

Short Answer Questions

1. What inspires Jack to pursue his Ph.D.?

2. During which holiday is Jack's replacement named?

3. Why does Jack get frustrated with the plastics inventors?

4. Which two new-hires become important advisers to Jack for the remainder of his career with the company?

5. Who is Jack's first professional mentor at GE?

(see the answer key)

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