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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. In which two areas of CEO duties does Jack quickly see he lacks skills?
(a) Dealing with human resources and internship programs.
(b) Dealing with the government and media.
(c) Dealing with employees and insurance companies.
(d) Dealing with sales reps and accounts payable.

2. What kind of environment does Jack say is best for making necessary changes and modernizing the company?
(a) Informal.
(b) Formal.
(c) A dictatorship.
(d) A business-type monarchy.

3. What company does Jack try to buy to increase GE's exposure?
(a) Cox Communications.
(b) Fox News Network.
(c) NPR Radio.
(d) Sun Records.

4. During which holiday is Jack's replacement named?
(a) Christmas.
(b) Hanukah.
(c) Independence Day.
(d) Thanksgiving.

5. What are the 4 E's of GE leadership?
(a) High Energy, ability to Energize others, the Edge to make tough decisions, and the ability to Execute and deliver on promises.
(b) Experience, Extravagance, Excellence, desire to be Elevated to a new level.
(c) Energy to work a lot, Email skills, E-commerce skills and Experience.
(d) Edgy thinking, Extreme willingness to take risks, Easy to talk to, Everyone likes.

Short Answer Questions

1. What is Jack's vision for GE?

2. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?

3. Which GE business sold was the largest aerospace deal in history when it occurred in 1988?

4. How much was Jack's first pay raise at GE?

5. What, according to Jack, is GE's core competency?

(see the answer key)

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