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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. How long does it take Jack and his team to find a solution to their new plastics product?
(a) Six months.
(b) Sixteen months.
(c) Six days.
(d) Six long years.

2. What does Jack say he learned the hard way about hiring employees with academic pedigrees?
(a) Employees without degrees will never work out for long periods of time.
(b) Hires from an ivy-league school always perform better.
(c) It doesn't matter where they're from, it's what they look like that matters.
(d) Where they come from is not indicative of how they will perform.

3. What, according to Jack, is GE's core competency?
(a) People.
(b) Cash.
(c) Factories.
(d) Credit.

4. In addition to being self-confident, what else does Jack believe is a large part of leadership?
(a) Building self-confidence in others.
(b) Winning at least 90 percent of the time.
(c) Being able to relax.
(d) Knowing how to get others to do what you want.

5. How does Jack learn about current events as a child?
(a) By reading papers passengers left on his father's train.
(b) By watching them on TV.
(c) By walking several miles to the closest library.
(d) By reading comic books.

Short Answer Questions

1. Which organization started out as a group of elitists but opened its membership and transformed into a group of volunteers?

2. How does Jack lose his college scholarship funded by the country club?

3. Whose business management concepts does Jack use to support his ideas of good and bad business?

4. What is GE's TV manufacturing business traded for?

5. What inspires Jack to pursue his Ph.D.?

(see the answer key)

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