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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. Whose business management concepts does Jack use to support his ideas of good and bad business?
(a) Peter Drucker.
(b) Roy Johnson.
(c) Bill Druckerman.
(d) Reg Jones.

2. During which holiday is Jack's replacement named?
(a) Independence Day.
(b) Thanksgiving.
(c) Christmas.
(d) Hanukah.

3. What is Jack's title at the new GE plastics plant?
(a) President and CEO.
(b) Publicity Director.
(c) Human Resources Director.
(d) General Manager.

4. What is the response of Jack's boss when Jack complains about his first pay raise?
(a) He agrees and gives Jack a title, but not more money.
(b) He gets furious and fires him.
(c) He agrees and gives Jack more money.
(d) He is not sympathetic.

5. What brings about a business-altering deal for GE in the mid 1980s?
(a) Cable television.
(b) Federal aid to companies.
(c) HD TV requirements.
(d) The Japanese threat.

Short Answer Questions

1. Jack says it is important for managers to know when...

2. What does Jack say is the only realistic form of job security?

3. How does Jack learn about current events as a child?

4. How does Jack illustrate his "No. 1 or No. 2, Fix, Sell or Close" strategy?

5. What is Jack's vision for GE?

(see the answer key)

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