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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. What are the human resources meetings called that are held at each GE business location?
(a) Session C.
(b) Subgroup 2.
(c) Series 1.
(d) Section A.

2. Why was Jack appointed CEO of the company?
(a) The retiring CEO believes Jack is the one who can most effectively help the company change and grow.
(b) No one else wanted the job.
(c) Jack was the retiring CEO's nephew.
(d) Everyone else was fired after the scandal. Jack was the only one with seniority.

3. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?
(a) Six Sigma.
(b) The GE Vortex.
(c) The R&D Report.
(d) The Management Circle.

4. How does the plastics industry fare in the 1970s?
(a) It grows fast.
(b) One small flaw breaks the whole industry.
(c) Environmental concerns halt plastics production.
(d) It almost falls through completely.

5. What does Jack say in a Business Week interview that he realizes he should not change in order to make GE become more competitive?
(a) The company's investments abroad.
(b) The person he is.
(c) The company's expenditures.
(d) The company's investments in internship programs.

Short Answer Questions

1. Which electrical insulator is deemed a hazardous material by the EPA?

2. What does Jack say he learned the hard way about hiring employees with academic pedigrees?

3. What inspires Jack to pursue his Ph.D.?

4. Who does Jack succeed as CEO of General Electric?

5. How much was Jack's first pay raise at GE?

(see the answer key)

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