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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. Who says, "When people make mistakes, the last thing they need is discipline"?
(a) Reed.
(b) Jack.
(c) Coplan.
(d) Gutoff.

2. What does Jack cut with the help of his CFO?
(a) Extra money spent for family insurance benefits.
(b) Bureaucracy and non-essential internal data.
(c) Lots of health care expenses.
(d) Lots of factory jobs.

3. Whose business management concepts does Jack use to support his ideas of good and bad business?
(a) Roy Johnson.
(b) Bill Druckerman.
(c) Peter Drucker.
(d) Reg Jones.

4. Which two new-hires become important advisers to Jack for the remainder of his career with the company?
(a) Art and Paul.
(b) Dennis and Bob.
(c) Bill and Ted.
(d) Bud and Lou.

5. Which company's restructuring is prefaced by government bailout and public struggle to avoid bankruptcy?
(a) Chrysler.
(b) Bell Telephone.
(c) Ford.
(d) GE.

Short Answer Questions

1. Why does Jack get frustrated with the plastics inventors?

2. What is Jack's highest level of education when he begins working at GE?

3. Who replaces Jack as CEO of General Electric?

4. What is GE's TV manufacturing business traded for?

5. What is Jack's vision for GE?

(see the answer key)

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