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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. How much was Jack's first pay raise at GE?
(a) $85 per month.
(b) $1,000 per year.
(c) $100 per month.
(d) $1,000 per month.

2. Why is Jack dissatisfied with his first raise?
(a) Everyone in his office got the same amount.
(b) The other men in his office got more.
(c) It wasn't enough to buy the new house.
(d) It was enough to raise his income taxes.

3. What is Jack's business philosophy of the 1980s?
(a) For a business to be sustainable, it must have a long-range competitive solution.
(b) When a business is showing a loss, fix it on the surface and sell quickly.
(c) For a business to be profitable, it must have a margin of 90 percent or greater.
(d) Use the media to make your company look like it's doing better than it really is.

4. How are GE's profits used in 1984?
(a) Reinvested to improve the company's competitiveness.
(b) One-time bonus for all employees.
(c) Raises for all employees.
(d) Nice bonuses for upper level execs.

5. During his high school years, who teaches Jack the value of competition?
(a) His coach.
(b) His mother.
(c) His minister.
(d) His father.

Short Answer Questions

1. How old is Jack when he is promoted to a vice president for GE?

2. How many years does Jack serve as CEO of General Electric?

3. In addition to being self-confident, what else does Jack believe is a large part of leadership?

4. Who throws a huge party for Jack to introduce him to important people?

5. Which investments does Jack find himself explaining and quite often defending?

(see the answer key)

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