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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 18, When to Fight, When to Fold.

Multiple Choice Questions

1. Which American president called for volunteers to fill in where government's role had been reduced?
(a) Ronald Regan.
(b) George W. Bush.
(c) John Kennedy.
(d) Harry Trumann.

2. What was the accepted business philosophy of the 1980s?
(a) If a business is profitable, save money by laying off a few people.
(b) If a business is profitable, constantly find ways to make it more profitable.
(c) If a business is profitable, sell while the stock shares are high.
(d) If a business is profitable, don't get out or change it.

3. How old is Jack when he begins working at GE?
(a) 31.
(b) 19.
(c) 22.
(d) 24.

4. What does Jack say he learned the hard way about hiring employees with academic pedigrees?
(a) It doesn't matter where they're from, it's what they look like that matters.
(b) Where they come from is not indicative of how they will perform.
(c) Hires from an ivy-league school always perform better.
(d) Employees without degrees will never work out for long periods of time.

5. Which organization started out as a group of elitists but opened its membership and transformed into a group of volunteers?
(a) Boy Scouts of America.
(b) United Way.
(c) Elfun.
(d) Unicef.

Short Answer Questions

1. What claim against GE does the Department of Justice investigate in 1991?

2. Which three TV shows turn around the entertainment sector of the GE-owned company?

3. What setback keeps Jack from attending one of the two colleges of his choice?

4. What is the evaluation system that works well for several years, until employees find a way to "game" it?

5. Which non-labor department does Jack expand at his plastics facility in the 1970s?

(see the answer key)

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