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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 18, When to Fight, When to Fold.

Multiple Choice Questions

1. How does Department of Justice investigation against GE end?
(a) Jack gets a not guilty verdict.
(b) Jack pleads guilty to a misdemeanor.
(c) The case is dismissed.
(d) The company makes a plea arrangement.

2. How much has the PCB levels in fish dropped since the congressional act?
(a) 85 percent.
(b) 90 percent.
(c) 10 percent.
(d) 20 percent.

3. Who blows up one of GE's factories?
(a) Coplan.
(b) Jack.
(c) Drickerson.
(d) Gutoff.

4. What does Jack learn he must do in order to succeed at GE?
(a) He must learn all about the company.
(b) He must practice better hiring procedures.
(c) He must go back to college for extra classes.
(d) He must work in the boiler room with the lowest paid employees.

5. What are the human resources meetings called that are held at each GE business location?
(a) Session C.
(b) Series 1.
(c) Section A.
(d) Subgroup 2.

Short Answer Questions

1. What expands GE's semiconductor, aerospace, and TV set business?

2. What company does Jack try to buy to increase GE's exposure?

3. Which company originally used QMI?

4. GE pays $3.5 million as punishment for its use of PCBs. What does the money fund?

5. How do GE employees take Jack's view on the work environment?

(see the answer key)

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