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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 23, "Go Home, Mr. Welch".

Multiple Choice Questions

1. Jack says it is important for managers to know when...
(a) To walk away and know when to run.
(b) To hug and when to kick.
(c) To hold them and when to fold them.
(d) To quit and when to fire.

2. GE pays $3.5 million as punishment for its use of PCBs. What does the money fund?
(a) River cleanup.
(b) A governmental bribe.
(c) Landfill cleanup.
(d) Smog cleanup.

3. Where does Jack move to when he's promoted as one of five sector executives?
(a) Fairbanks.
(b) Fairfield.
(c) Fairchild.
(d) Fairton.

4. As GE begins redefining its markets, which industry is the first to be reorganized?
(a) Financial systems.
(b) Computer systems.
(c) Medical systems.
(d) Aircraft engine.

5. Who initially questions GE's quality of products and services?
(a) A governmental investigation.
(b) Human resources.
(c) Jack.
(d) Employees.

Short Answer Questions

1. What claim against GE does the Department of Justice investigate in 1991?

2. Which business complements GE in various areas, but does not have products that directly overlap?

3. Which two new-hires become important advisers to Jack for the remainder of his career with the company?

4. To whom does GE sell its investment banking firm?

5. What is GE's TV manufacturing business traded for?

(see the answer key)

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