View a FREE sample

This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 23, "Go Home, Mr. Welch".

Multiple Choice Questions

1. How long were Jack and his first wife married?
(a) 7 years.
(b) 28 years.
(c) 17 years.
(d) 46 years.

2. What is Jack's title at the new GE plastics plant?
(a) Human Resources Director.
(b) Publicity Director.
(c) General Manager.
(d) President and CEO.

3. Who blows up one of GE's factories?
(a) Gutoff.
(b) Coplan.
(c) Jack.
(d) Drickerson.

4. What results in greater customer intimacy for GE?
(a) Improved public relations.
(b) Medical investments.
(c) Technology investments.
(d) Financial services investments.

5. Which non-labor department does Jack expand at his plastics facility in the 1970s?
(a) Mail Room.
(b) Construction.
(c) Marketing.
(d) Catering.

Short Answer Questions

1. What claim against GE does the Department of Justice investigate in 1991?

2. What inspires Jack to pursue his Ph.D.?

3. What plays an important role in growing GE's services?

4. Who instills management beliefs in Jack that include both competing and facing reality?

5. Who says, "When people make mistakes, the last thing they need is discipline"?

(see the answer key)

This section contains 202 words (approx. 1 page at 300 words per page) View a FREE sample