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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 23, "Go Home, Mr. Welch".

Multiple Choice Questions

1. Once the investment banking firm situation is stabilized, who takes over?
(a) Jack Webber.
(b) Jack Welch.
(c) Si Cathcart.
(d) Mike Carpenter.

2. How does Jack resolve the complaint of the employees who have trained at the GE learning center?
(a) Be developing the Work-Out program.
(b) By building another gym for employees to work out their aggressions.
(c) By sending training manuals to all employees.
(d) By closing the facility.

3. As GE begins redefining its markets, which industry is the first to be reorganized?
(a) Financial systems.
(b) Medical systems.
(c) Computer systems.
(d) Aircraft engine.

4. Who initially questions GE's quality of products and services?
(a) Jack.
(b) Employees.
(c) A governmental investigation.
(d) Human resources.

5. What is the key to Jack's solution as he addresses the complaint expressed by trainees at GE's learning center?
(a) All managers getting more training.
(b) All employees having the freedom to brainstorm.
(c) All employees going to the training facility.
(d) More upper level management meetings at the training facility.

Short Answer Questions

1. Where does Jack choose to advertise his plant's new plastics?

2. Who is the judge in hearings related to GE's purchase of the company that complements GE in various areas?

3. What is unique about the GE learning/training facility's curriculum?

4. Where does Jack move to when he's promoted as one of five sector executives?

5. Which congressional act addresses PCB site cleanup?

(see the answer key)

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