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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 22, E-Business.

Multiple Choice Questions

1. Why does Jack get frustrated with the plastics inventors?
(a) They don't get excited about innovation.
(b) They don't understand entrepreneurship.
(c) All they think about his getting their products sold.
(d) They demand higher pay.

2. What is the one complaint that frustrates the employees who train at GE's learning center?
(a) It's too expensive to attend the training.
(b) Everything that works in training is not how it works out in the actual workplace.
(c) The breakfasts are always the same.
(d) Everyone cannot attend the training.

3. What is Jack's vision for GE?
(a) Spontaneity and creativity.
(b) More medical plastics to save lives.
(c) Money and more money.
(d) Success without failure.

4. What is the response of Jack's boss when Jack complains about his first pay raise?
(a) He gets furious and fires him.
(b) He agrees and gives Jack more money.
(c) He agrees and gives Jack a title, but not more money.
(d) He is not sympathetic.

5. Who does Jack succeed as CEO of General Electric?
(a) Reg Jones.
(b) Harry Drickman.
(c) Roy Johnson.
(d) Jeff Immelt.

Short Answer Questions

1. Under the company's new culture, who is rewarded with GE stock options?

2. What do young Jack and his friends do to earn a little spare change?

3. What does Jack learn from GE veterans about the company's routine employee appraisals?

4. How does Jack describe himself in Chapter 4 when he was an engineer?

5. What allows GE to expand markets and find new customers?

(see the answer key)

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