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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 22, E-Business.

Multiple Choice Questions

1. During his high school years, who teaches Jack the value of competition?
(a) His father.
(b) His mother.
(c) His coach.
(d) His minister.

2. What setback keeps Jack from attending one of the two colleges of his choice?
(a) His mother's health.
(b) Rejection for an ROTC scholarship.
(c) Losing his ROTC scholarship to a friend.
(d) His mother begs him not to move far away.

3. What do young Jack and his friends do to earn a little spare change?
(a) Sweep sidewalks.
(b) Sing on the street corner.
(c) Collect bottles to exchange them for the deposit.
(d) Mow lawns.

4. What does Jack say is the only realistic form of job security?
(a) Law enforcement.
(b) Teaching.
(c) Government work.
(d) Satisfied customers.

5. What does GE reduce with its Internet sales?
(a) Loss.
(b) Customer satisfaction.
(c) Profits.
(d) Paper.

Short Answer Questions

1. Under the company's new culture, who is rewarded with GE stock options?

2. Who loves the idea of melding manufacturing with financial ingenuity?

3. During which holiday is Jack's replacement named?

4. What brings about a business-altering deal for GE in the mid 1980s?

5. How much has the PCB levels in fish dropped since the congressional act?

(see the answer key)

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