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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 22, E-Business.

Multiple Choice Questions

1. Who replaces Jack as CEO of General Electric?
(a) Jeff Immelt.
(b) Harry Drickman.
(c) Reg Jones.
(d) Roy Johnson.

2. What kind of employees does Jack want at GE?
(a) All American.
(b) Cheap labor.
(c) Devoted time-clock punchers.
(d) Self-confident entrepreneurs.

3. Who initially questions GE's quality of products and services?
(a) A governmental investigation.
(b) Jack.
(c) Human resources.
(d) Employees.

4. Who greatly influences Jack's work ethic and fondness of current events?
(a) His coach.
(b) His minister.
(c) His father.
(d) His mother.

5. Where does Jack choose to advertise his plant's new plastics?
(a) Radio, TV, and park benches.
(b) Internet, TV, and billboards.
(c) Radio, magazines, and newspapers.
(d) Radio, TV, and billboards.

Short Answer Questions

1. How much has the PCB levels in fish dropped since the congressional act?

2. What are the 4 E's of GE leadership?

3. What brings about a business-altering deal for GE in the mid 1980s?

4. Why does Jack choose to build fitness centers in some facilities?

5. What does Jack learn from GE veterans about the company's routine employee appraisals?

(see the answer key)

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