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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 22, E-Business.

Multiple Choice Questions

1. What is GE's only truly global business in the 1980s?
(a) Finances.
(b) Plastics.
(c) Credit.
(d) Televisions.

2. Which magazine features Jacks "No. 1 or No. 2" strategy in a cover story?
(a) Time.
(b) Forbes.
(c) USA Today.
(d) Newsweek.

3. What does Jack give GE managers for empowerment?
(a) Delegated authority.
(b) Less work.
(c) More responsibilities.
(d) A worry stone.

4. Which scandalous investment banking firm does GE buy?
(a) Paine-Webber.
(b) Kidder, Peabody.
(c) Neiman, Marcus.
(d) Chase, Manhattan.

5. Who says, "When people make mistakes, the last thing they need is discipline"?
(a) Gutoff.
(b) Reed.
(c) Coplan.
(d) Jack.

Short Answer Questions

1. When does David Letterman move his show to CBS?

2. Who greatly influences Jack's work ethic and fondness of current events?

3. During which holiday is Jack's replacement named?

4. What are the human resources meetings called that are held at each GE business location?

5. What does Jack say in a Business Week interview that he realizes he should not change in order to make GE become more competitive?

(see the answer key)

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