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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, Blowing the Roof Off.

Multiple Choice Questions

1. How does Jack say strong teams are built?
(a) By treating all employees the same.
(b) By a good coach.
(c) By treating individuals differently.
(d) By appointing leaders who are louder than the others.

2. What kind of environment does Jack say is best for making necessary changes and modernizing the company?
(a) Formal.
(b) A business-type monarchy.
(c) A dictatorship.
(d) Informal.

3. How do GE employees take Jack's view on the work environment?
(a) They dread it.
(b) It is uncomfortable.
(c) They appreciate it.
(d) They all quit.

4. Which of the following is not a job held by young Jack?
(a) Mail carrier.
(b) Shoe salesman.
(c) Newspaper carrier.
(d) Theater janitor.

5. Why does Jack get frustrated with the plastics inventors?
(a) All they think about his getting their products sold.
(b) They don't understand entrepreneurship.
(c) They demand higher pay.
(d) They don't get excited about innovation.

Short Answer Questions

1. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?

2. When does Jack get his first pay raise at GE?

3. Who replaces Jack as CEO of General Electric?

4. How many years does Jack serve as CEO of General Electric?

5. How much was Jack's first pay raise at GE?

(see the answer key)

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