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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, Blowing the Roof Off.

Multiple Choice Questions

1. Jack says it is important for managers to know when...
(a) To hold them and when to fold them.
(b) To hug and when to kick.
(c) To walk away and know when to run.
(d) To quit and when to fire.

2. How do GE employees take Jack's view on the work environment?
(a) It is uncomfortable.
(b) They all quit.
(c) They dread it.
(d) They appreciate it.

3. Which of the following is not a job held by young Jack?
(a) Theater janitor.
(b) Mail carrier.
(c) Shoe salesman.
(d) Newspaper carrier.

4. What inspires Jack to pursue his Ph.D.?
(a) Not being able to find a job due to economic recession.
(b) His wife.
(c) His wife's father wants his son-in-law to be a "doctor" of some sort.
(d) He gets full tuition paid by the ROTC.

5. Why is Jack dissatisfied with his first raise?
(a) The other men in his office got more.
(b) Everyone in his office got the same amount.
(c) It wasn't enough to buy the new house.
(d) It was enough to raise his income taxes.

Short Answer Questions

1. Who replaces Jack as CEO of General Electric?

2. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?

3. In addition to being self-confident, what else does Jack believe is a large part of leadership?

4. What setback keeps Jack from attending one of the two colleges of his choice?

5. Who is Jack's first professional mentor at GE?

(see the answer key)

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