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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 26, "New Guy".

Multiple Choice Questions

1. How many years before his planned retirement does Jack begin the process of selecting a successor?
(a) 7 years.
(b) 7 months.
(c) 7 weeks.
(d) 7 days.

2. How many candidates does Jack start with in 1994 as he seeks his successor?
(a) 8.
(b) 19.
(c) 25.
(d) 23.

3. Who loves the idea of melding manufacturing with financial ingenuity?
(a) Reg.
(b) Tom.
(c) Bob.
(d) Jack.

4. Which company originally started the concept of QMI?
(a) Wal-Mart.
(b) General Electric.
(c) Ford.
(d) Chrysler.

5. Which American president called for volunteers to fill in where government's role had been reduced?
(a) George W. Bush.
(b) John Kennedy.
(c) Harry Trumann.
(d) Ronald Regan.

Short Answer Questions

1. What is the evaluation system that works well for several years, until employees find a way to "game" it?

2. What does Jack say is the only realistic form of job security?

3. According to Jack, what is growing services all about?

4. How does Department of Justice investigation against GE end?

5. How long were Jack and his first wife married?

(see the answer key)

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