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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 7, Dealing with Reality and "Superficial Congeniality".

Multiple Choice Questions

1. What is Jack's vision for GE?
(a) Spontaneity and creativity.
(b) Success without failure.
(c) More medical plastics to save lives.
(d) Money and more money.

2. What setback keeps Jack from attending one of the two colleges of his choice?
(a) Losing his ROTC scholarship to a friend.
(b) His mother begs him not to move far away.
(c) His mother's health.
(d) Rejection for an ROTC scholarship.

3. Which non-labor department does Jack expand at his plastics facility in the 1970s?
(a) Mail Room.
(b) Construction.
(c) Marketing.
(d) Catering.

4. What kind of employees does Jack want at GE?
(a) All American.
(b) Devoted time-clock punchers.
(c) Cheap labor.
(d) Self-confident entrepreneurs.

5. How does Jack describe himself in Chapter 4 when he was an engineer?
(a) Humble.
(b) Life of the party.
(c) Poor.
(d) Workaholic

Short Answer Questions

1. What does Jack give GE managers for empowerment?

2. Which two new-hires become important advisers to Jack for the remainder of his career with the company?

3. Who says, "When people make mistakes, the last thing they need is discipline"?

4. How long does it take Jack and his team to find a solution to their new plastics product?

5. In addition to being self-confident, what else does Jack believe is a large part of leadership?

(see the answer key)

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