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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 7, Dealing with Reality and "Superficial Congeniality".

Multiple Choice Questions

1. In addition to being self-confident, what else does Jack believe is a large part of leadership?
(a) Building self-confidence in others.
(b) Winning at least 90 percent of the time.
(c) Knowing how to get others to do what you want.
(d) Being able to relax.

2. How does the plastics industry fare in the 1970s?
(a) It grows fast.
(b) It almost falls through completely.
(c) One small flaw breaks the whole industry.
(d) Environmental concerns halt plastics production.

3. Which organization started out as a group of elitists but opened its membership and transformed into a group of volunteers?
(a) United Way.
(b) Elfun.
(c) Unicef.
(d) Boy Scouts of America.

4. Who instills management beliefs in Jack that include both competing and facing reality?
(a) His coach.
(b) His grandfather.
(c) His father.
(d) His mother.

5. How does Jack describe himself in Chapter 4 when he was an engineer?
(a) Life of the party.
(b) Poor.
(c) Humble.
(d) Workaholic

Short Answer Questions

1. Where does Jack choose to advertise his plant's new plastics?

2. What setback keeps Jack from attending one of the two colleges of his choice?

3. Which non-labor department does Jack expand at his plastics facility in the 1970s?

4. During his high school years, who teaches Jack the value of competition?

5. Who is Jack's first professional mentor at GE?

(see the answer key)

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