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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 7, Dealing with Reality and "Superficial Congeniality".

Multiple Choice Questions

1. What service began in 1993 to help dealers sell their appliances?
(a) GE Credit Corp.
(b) Store credit.
(c) In-house financing.
(d) Visa.

2. How long does it take Jack and his team to find a solution to their new plastics product?
(a) Six days.
(b) Six long years.
(c) Six months.
(d) Sixteen months.

3. Who blows up one of GE's factories?
(a) Gutoff.
(b) Coplan.
(c) Jack.
(d) Drickerson.

4. What is Jack's vision for GE?
(a) Money and more money.
(b) More medical plastics to save lives.
(c) Spontaneity and creativity.
(d) Success without failure.

5. What kind of employees does Jack want at GE?
(a) All American.
(b) Cheap labor.
(c) Self-confident entrepreneurs.
(d) Devoted time-clock punchers.

Short Answer Questions

1. In addition to being self-confident, what else does Jack believe is a large part of leadership?

2. What is Jack's title at the new GE plastics plant?

3. Jack says it is important for managers to know when...

4. Who instills management beliefs in Jack that include both competing and facing reality?

5. What inspires Jack to pursue his Ph.D.?

(see the answer key)

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