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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 7, Dealing with Reality and "Superficial Congeniality".

Multiple Choice Questions

1. Who submits his resignation immediately after the announcement that Jack has been named CEO?
(a) Bill Druckerman.
(b) Roy Johnson.
(c) Reg Jones.
(d) Paolo Fresco.

2. Who throws a huge party for Jack to introduce him to important people?
(a) Bill Druckerman.
(b) Reg Jones.
(c) Roy Johnson.
(d) The Harvard Alumni Association.

3. Who instills management beliefs in Jack that include both competing and facing reality?
(a) His coach.
(b) His father.
(c) His mother.
(d) His grandfather.

4. Where does Jack choose to advertise his plant's new plastics?
(a) Internet, TV, and billboards.
(b) Radio, TV, and billboards.
(c) Radio, magazines, and newspapers.
(d) Radio, TV, and park benches.

5. Who greatly influences Jack's work ethic and fondness of current events?
(a) His coach.
(b) His minister.
(c) His mother.
(d) His father.

Short Answer Questions

1. What service began in 1993 to help dealers sell their appliances?

2. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?

3. Which two new-hires become important advisers to Jack for the remainder of his career with the company?

4. Who blows up one of GE's factories?

5. Which American president called for volunteers to fill in where government's role had been reduced?

(see the answer key)

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