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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. As Jack expands GE into globalization, what happens to U.S. jobs and facilities?
(a) They are shut down completely.
(b) They are reduced.
(c) They flourish.
(d) Nothing changes.

2. How long does it take GE to build the number 1 ultrasound imaging technology?
(a) Five years.
(b) Ten years.
(c) Four years.
(d) Three years.

3. What does Jack learn when he makes a trip to the company's facilities in Japan?
(a) Japanese women don't want to work for GE.
(b) There are already 14 women holding key positions.
(c) There are only 3 women holding key positions.
(d) The women working there did not meet his standards.

4. Under the company's new culture, who is rewarded with GE stock options?
(a) The best of the Black Belts.
(b) All who complete training.
(c) Green Belts and above.
(d) All the Black Belts only.

5. What plays an important role in growing GE's services?
(a) Employee health care.
(b) Promotion.
(c) Expense reduction.
(d) Acquisition.

Short Answer Questions

1. When GE bought RCA in 1985, which national television station was included in the deal?

2. To which former U.S. president was Roger Ailes a political adviser?

3. Which scandalous investment banking firm does GE buy?

4. When does the list of candidates for Jack's successor narrow to the final three?

5. What is Gary Wendt's nickname?

Short Essay Questions

1. Discuss the importance of "Black Belts" and "Green Belts" in the GE corporate climate.

2. Briefly explain how Jack decides to compete with the Japanese.

3. Briefly explain why the Honeywell deal falls through and which organization is responsible.

4. Discuss GE's charge of PCB contamination and its result.

5. Why does GE find itself under investigation for its industrial diamond business and what is the result?

6. Who is Jack's successor and where is he introduced?

7. Briefly tell how employee surveys change GE in the mid 1990s and what results from the surveys.

8. What is "wallowing" and how does GE use it?

9. How and why does e-business affect GE's customer service.

10. Briefly discuss how globalization affects GE's development and American facilities.

(see the answer keys)

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