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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. As Jack expands GE into globalization, what happens to U.S. jobs and facilities?
(a) Nothing changes.
(b) They are reduced.
(c) They flourish.
(d) They are shut down completely.

2. How does Department of Justice investigation against GE end?
(a) Jack gets a not guilty verdict.
(b) Jack pleads guilty to a misdemeanor.
(c) The case is dismissed.
(d) The company makes a plea arrangement.

3. Which aspect of GE's business is the first to introduce long-term service contracts for the company?
(a) Credit and financial.
(b) Appliances.
(c) Medical systems.
(d) Lighting.

4. What does Jack learn when he makes a trip to the company's facilities in Japan?
(a) There are already 14 women holding key positions.
(b) There are only 3 women holding key positions.
(c) The women working there did not meet his standards.
(d) Japanese women don't want to work for GE.

5. By May 2001, which established TV show is Jack's competing with directly?
(a) Face the Nation.
(b) Donny Deutch's The Big Idea.
(c) Lou Dobb's Moneyline.
(d) Larry King Live.

Short Answer Questions

1. How long does it take GE to build the number 1 ultrasound imaging technology?

2. Who does Golf Digest rank as the Number 2 CEO golfer?

3. How many candidates does Jack start with in 1994 as he seeks his successor?

4. When GE bought RCA in 1985, which national television station was included in the deal?

5. Which program begins in 1996, changing GE's culture?

Short Essay Questions

1. Who is Jack's successor and where is he introduced?

2. How do the services offered by GE Capital change from the 1970s to the 1990s?

3. Discuss how GE enters the medical ultrasound field in 2000.

4. Briefly discuss how GE redefines its airplane services in 1995.

5. Briefly explain how Jack decides to compete with the Japanese.

6. Discuss the importance of "Black Belts" and "Green Belts" in the GE corporate climate.

7. Briefly, why is Honeywell a good business for GE to buy?

8. What does Jack tell General Electric employees in his final farewell address to them?

9. How does Jack learn to play golf and why is the sport important to him?

10. As Jack reflects on his GE career, what qualities does he consider to be successful in business?

(see the answer keys)

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