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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. To what does Jack credit the success of GE Capital?
(a) Incredible creativity, science, and research.
(b) Work-out sessions at the factories.
(c) Brainstorming sessions at Crotonville.
(d) Incredible amounts of intensity, ingenuity, and entrepreneurship.

2. Which congressional act addresses PCB site cleanup?
(a) The Super Clean Act.
(b) The Cleanup Fund Act.
(c) The PCB Act.
(d) The Superfund Act.

3. Who was ranked as the Number 1 CEO golfer by Golf Digest?
(a) Scott McNealy.
(b) Jack Welch.
(c) Bill Gates.
(d) Reg Jones.

4. Who transforms GE Capital from a purely financial business into a thriving business that uses deal-making for operational skills?
(a) Former college classmates of Jack's.
(b) Talent from GE's industrial business.
(c) Interns.
(d) Members of Elfun.

5. What most improves Jack's golf game?
(a) Breaking down the mechanics to teach his wife.
(b) Motivational yoga before hitting the greens.
(c) Private lessons from Tiger Woods.
(d) Watching golf videos throughout the week.

Short Answer Questions

1. How do local utility engineers use GE's power systems home pages?

2. To whom does GE sell its investment banking firm?

3. Which GE teams get projects improving every day performance in their current positions?

4. What does Jack learn when he makes a trip to the company's facilities in Japan?

5. By May 2001, which established TV show is Jack's competing with directly?

Short Essay Questions

1. How does Jack learn to play golf and why is the sport important to him?

2. Briefly explain why the Honeywell deal falls through and which organization is responsible.

3. When does Jack begin the search for his successor, and how does he want to change the process of finding the company's next CEO?

4. What is the cause of Kidder, Peabody's legal trouble when GE is purchasing it and what scandal arises after the purchase is complete?

5. Briefly discuss how GE redefines its airplane services in 1995.

6. Briefly discuss how globalization affects GE's development and American facilities.

7. How does Jack improve his golf game?

8. What entertainment dilemmas face GE through NBC in the 1990s?

9. Why does GE pass up opportunities to acquire high-tech companies in the late 1990s?

10. How and why does e-business affect GE's customer service.

(see the answer keys)

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