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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What is the one complaint that frustrates the employees who train at GE's learning center?
(a) The breakfasts are always the same.
(b) Everything that works in training is not how it works out in the actual workplace.
(c) Everyone cannot attend the training.
(d) It's too expensive to attend the training.

2. Which two new-hires become important advisers to Jack for the remainder of his career with the company?
(a) Dennis and Bob.
(b) Bill and Ted.
(c) Art and Paul.
(d) Bud and Lou.

3. What does Jack learn he must do in order to succeed at GE?
(a) He must learn all about the company.
(b) He must practice better hiring procedures.
(c) He must work in the boiler room with the lowest paid employees.
(d) He must go back to college for extra classes.

4. What is Jack's highest level of education when he begins working at GE?
(a) Bachelor's
(b) Doctorate
(c) Master's.
(d) Associate's

5. What do young Jack and his friends do to earn a little spare change?
(a) Sweep sidewalks.
(b) Sing on the street corner.
(c) Mow lawns.
(d) Collect bottles to exchange them for the deposit.

6. What kind of employees does Jack want at GE?
(a) Self-confident entrepreneurs.
(b) Cheap labor.
(c) All American.
(d) Devoted time-clock punchers.

7. How much was Jack's first pay raise at GE?
(a) $1,000 per month.
(b) $1,000 per year.
(c) $100 per month.
(d) $85 per month.

8. What begins Jack's transition phase in Chapter 4?
(a) The CEO's death.
(b) His father's death.
(c) His wife's death.
(d) His mother's death.

9. What is unique about the GE learning/training facility's curriculum?
(a) It is studied online.
(b) It is derived by Jack himself.
(c) It is set by the Department of Education.
(d) It uses real GE issues instead of case studies from other companies.

10. Which phrase sums up GE's core values and expectations during Jack's reign as CEO?
(a) What goes up, must come down.
(b) Finding a better way every day.
(c) Looking for the pot of gold at the end of the rainbow.
(d) Every cloud has a silver lining.

11. According to an employee evaluation system, which employees are passionate, innovative, open minded, and creative?
(a) Managers.
(b) Brown-nosers.
(c) A-players.
(d) Interns.

12. Which investments does Jack find himself explaining and quite often defending?
(a) Soft value of excellence investments.
(b) Hard-hat construction investments.
(c) Software investments.
(d) Hardware investments.

13. What kind of environment does Jack say is best for making necessary changes and modernizing the company?
(a) Formal.
(b) Informal.
(c) A business-type monarchy.
(d) A dictatorship.

14. How old is Jack when he begins working at GE?
(a) 22.
(b) 19.
(c) 31.
(d) 24.

15. Who submits his resignation immediately after the announcement that Jack has been named CEO?
(a) Bill Druckerman.
(b) Paolo Fresco.
(c) Reg Jones.
(d) Roy Johnson.

Short Answer Questions

1. Why does Jack's father encourage him to learn the game of golf?

2. Whose business management concepts does Jack use to support his ideas of good and bad business?

3. Which of the following is not a job held by young Jack?

4. What is Jack's vision for GE?

5. Who does Jack succeed as CEO of General Electric?

(see the answer keys)

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