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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. How old is Jack when he begins working at GE?
(a) 22.
(b) 19.
(c) 31.
(d) 24.

2. What begins Jack's transition phase in Chapter 4?
(a) The CEO's death.
(b) His mother's death.
(c) His wife's death.
(d) His father's death.

3. What nickname does the media pin on Jack?
(a) Neuron Jack.
(b) Jimmy Neutron.
(c) Jackie Neutron.
(d) Neutron Jack.

4. What service began in 1993 to help dealers sell their appliances?
(a) In-house financing.
(b) Visa.
(c) Store credit.
(d) GE Credit Corp.

5. During which holiday is Jack's replacement named?
(a) Independence Day.
(b) Hanukah.
(c) Thanksgiving.
(d) Christmas.

6. Which company originally used QMI?
(a) Wal-Mart.
(b) Chrysler.
(c) Ford.
(d) Target.

7. Why is Jack dissatisfied with his first raise?
(a) It was enough to raise his income taxes.
(b) Everyone in his office got the same amount.
(c) The other men in his office got more.
(d) It wasn't enough to buy the new house.

8. Which of the following is not a job held by young Jack?
(a) Shoe salesman.
(b) Newspaper carrier.
(c) Mail carrier.
(d) Theater janitor.

9. What kind of employees does Jack want at GE?
(a) Self-confident entrepreneurs.
(b) Cheap labor.
(c) Devoted time-clock punchers.
(d) All American.

10. How does Jack describe himself in Chapter 4 when he was an engineer?
(a) Poor.
(b) Humble.
(c) Workaholic
(d) Life of the party.

11. How does Jack say strong teams are built?
(a) By appointing leaders who are louder than the others.
(b) By a good coach.
(c) By treating individuals differently.
(d) By treating all employees the same.

12. When does Jack get his first pay raise at GE?
(a) After complaining.
(b) After demanding it.
(c) After six months.
(d) After one year.

13. What setback keeps Jack from attending one of the two colleges of his choice?
(a) Losing his ROTC scholarship to a friend.
(b) His mother's health.
(c) Rejection for an ROTC scholarship.
(d) His mother begs him not to move far away.

14. Which magazine features Jacks "No. 1 or No. 2" strategy in a cover story?
(a) Time.
(b) Forbes.
(c) Newsweek.
(d) USA Today.

15. Who submits his resignation immediately after the announcement that Jack has been named CEO?
(a) Roy Johnson.
(b) Bill Druckerman.
(c) Paolo Fresco.
(d) Reg Jones.

Short Answer Questions

1. How long were Jack and his first wife married?

2. What expands GE's semiconductor, aerospace, and TV set business?

3. How do GE employees take Jack's view on the work environment?

4. What is Jack's highest level of education when he begins working at GE?

5. How much was Jack's first pay raise at GE?

(see the answer keys)

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