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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Who is Jack's first professional mentor at GE?
(a) Dr. Harry Drickman.
(b) Lee Iacocca.
(c) Burt Coplan.
(d) Dr. Dan Fox.

2. Where does Jack move to when he's promoted as one of five sector executives?
(a) Fairfield.
(b) Fairton.
(c) Fairbanks.
(d) Fairchild.

3. Who blows up one of GE's factories?
(a) Coplan.
(b) Drickerson.
(c) Jack.
(d) Gutoff.

4. What is the key to Jack's solution as he addresses the complaint expressed by trainees at GE's learning center?
(a) More upper level management meetings at the training facility.
(b) All managers getting more training.
(c) All employees having the freedom to brainstorm.
(d) All employees going to the training facility.

5. How are GE's profits used in 1984?
(a) Reinvested to improve the company's competitiveness.
(b) Raises for all employees.
(c) Nice bonuses for upper level execs.
(d) One-time bonus for all employees.

6. Which phrase sums up GE's core values and expectations during Jack's reign as CEO?
(a) Every cloud has a silver lining.
(b) What goes up, must come down.
(c) Finding a better way every day.
(d) Looking for the pot of gold at the end of the rainbow.

7. What service began in 1993 to help dealers sell their appliances?
(a) Visa.
(b) GE Credit Corp.
(c) Store credit.
(d) In-house financing.

8. How does Jack learn about current events as a child?
(a) By walking several miles to the closest library.
(b) By reading papers passengers left on his father's train.
(c) By reading comic books.
(d) By watching them on TV.

9. What kind of employees does Jack want at GE?
(a) All American.
(b) Self-confident entrepreneurs.
(c) Devoted time-clock punchers.
(d) Cheap labor.

10. What brings about a business-altering deal for GE in the mid 1980s?
(a) The Japanese threat.
(b) Federal aid to companies.
(c) HD TV requirements.
(d) Cable television.

11. During his high school years, who teaches Jack the value of competition?
(a) His coach.
(b) His minister.
(c) His father.
(d) His mother.

12. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?
(a) The Management Circle.
(b) The GE Vortex.
(c) Six Sigma.
(d) The R&D Report.

13. Which electrical insulator is deemed a hazardous material by the EPA?
(a) PCPs.
(b) PYTs.
(c) BBCs.
(d) BCBs.

14. How does Jack describe himself in Chapter 4 when he was an engineer?
(a) Workaholic
(b) Life of the party.
(c) Poor.
(d) Humble.

15. Which company originally used QMI?
(a) Wal-Mart.
(b) Chrysler.
(c) Target.
(d) Ford.

Short Answer Questions

1. In which two areas of CEO duties does Jack quickly see he lacks skills?

2. What are the human resources meetings called that are held at each GE business location?

3. Which magazine features Jacks "No. 1 or No. 2" strategy in a cover story?

4. What is Jack's vision for GE?

5. What does the learning/training curriculum show its participants?

(see the answer keys)

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