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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What does QMI stand for?
(a) Quick Meaningful Intercommunication.
(b) Quick Market Intelligence.
(c) Quick Market Interference.
(d) Quick Market Insulators.

2. Which phrase sums up GE's core values and expectations during Jack's reign as CEO?
(a) Finding a better way every day.
(b) Every cloud has a silver lining.
(c) What goes up, must come down.
(d) Looking for the pot of gold at the end of the rainbow.

3. Which investments does Jack find himself explaining and quite often defending?
(a) Hardware investments.
(b) Software investments.
(c) Soft value of excellence investments.
(d) Hard-hat construction investments.

4. Who does Jack succeed as CEO of General Electric?
(a) Reg Jones.
(b) Harry Drickman.
(c) Jeff Immelt.
(d) Roy Johnson.

5. How long does it take Jack and his team to find a solution to their new plastics product?
(a) Six months.
(b) Sixteen months.
(c) Six long years.
(d) Six days.

6. According to an employee evaluation system, which employees are passionate, innovative, open minded, and creative?
(a) Interns.
(b) Managers.
(c) A-players.
(d) Brown-nosers.

7. What is Jack's vision for GE?
(a) Success without failure.
(b) Spontaneity and creativity.
(c) Money and more money.
(d) More medical plastics to save lives.

8. Who instills management beliefs in Jack that include both competing and facing reality?
(a) His mother.
(b) His coach.
(c) His grandfather.
(d) His father.

9. What is GE's TV manufacturing business traded for?
(a) Thomson's losing medical business.
(b) A cable TV network.
(c) France's TV manufacturing market.
(d) A satellite business.

10. What is the key to Jack's solution as he addresses the complaint expressed by trainees at GE's learning center?
(a) More upper level management meetings at the training facility.
(b) All managers getting more training.
(c) All employees going to the training facility.
(d) All employees having the freedom to brainstorm.

11. What kind of environment does Jack say is best for making necessary changes and modernizing the company?
(a) Informal.
(b) Formal.
(c) A dictatorship.
(d) A business-type monarchy.

12. Which company's restructuring is prefaced by government bailout and public struggle to avoid bankruptcy?
(a) Bell Telephone.
(b) GE.
(c) Ford.
(d) Chrysler.

13. Which company originally started the concept of QMI?
(a) Wal-Mart.
(b) Chrysler.
(c) General Electric.
(d) Ford.

14. Which company originally used QMI?
(a) Chrysler.
(b) Target.
(c) Wal-Mart.
(d) Ford.

15. Why is Jack dissatisfied with his first raise?
(a) It wasn't enough to buy the new house.
(b) Everyone in his office got the same amount.
(c) The other men in his office got more.
(d) It was enough to raise his income taxes.

Short Answer Questions

1. In addition to being self-confident, what else does Jack believe is a large part of leadership?

2. What service began in 1993 to help dealers sell their appliances?

3. Who says, "When people make mistakes, the last thing they need is discipline"?

4. Why does Jack get frustrated with the plastics inventors?

5. What does GE implement to produce positive growth results and exceed the company's goal?

(see the answer keys)

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