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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What is unique about the GE learning/training facility's curriculum?
(a) It is derived by Jack himself.
(b) It uses real GE issues instead of case studies from other companies.
(c) It is studied online.
(d) It is set by the Department of Education.

2. In which year was Jack appointed as CEO?
(a) 1980.
(b) 2000.
(c) 1990.
(d) 2005.

3. What setback keeps Jack from attending one of the two colleges of his choice?
(a) His mother begs him not to move far away.
(b) Rejection for an ROTC scholarship.
(c) His mother's health.
(d) Losing his ROTC scholarship to a friend.

4. During which holiday is Jack's replacement named?
(a) Independence Day.
(b) Christmas.
(c) Thanksgiving.
(d) Hanukah.

5. What does Jack say in a Business Week interview that he realizes he should not change in order to make GE become more competitive?
(a) The person he is.
(b) The company's expenditures.
(c) The company's investments in internship programs.
(d) The company's investments abroad.

6. What does Jack learn he must do in order to succeed at GE?
(a) He must learn all about the company.
(b) He must practice better hiring procedures.
(c) He must go back to college for extra classes.
(d) He must work in the boiler room with the lowest paid employees.

7. Which electrical insulator is deemed a hazardous material by the EPA?
(a) BBCs.
(b) PCPs.
(c) PYTs.
(d) BCBs.

8. What is one business in his vice president's portfolio that Jack has no interest in at all?
(a) Medical plastics.
(b) Wind turbines.
(c) Semiconductors.
(d) Petroleum conservation.

9. How many years does Jack serve as CEO of General Electric?
(a) 20.
(b) 10.
(c) 30.
(d) 15.

10. How does the plastics industry fare in the 1970s?
(a) One small flaw breaks the whole industry.
(b) Environmental concerns halt plastics production.
(c) It grows fast.
(d) It almost falls through completely.

11. Why is Jack dissatisfied with his first raise?
(a) It was enough to raise his income taxes.
(b) It wasn't enough to buy the new house.
(c) The other men in his office got more.
(d) Everyone in his office got the same amount.

12. What are the 4 E's of GE leadership?
(a) Edgy thinking, Extreme willingness to take risks, Easy to talk to, Everyone likes.
(b) High Energy, ability to Energize others, the Edge to make tough decisions, and the ability to Execute and deliver on promises.
(c) Experience, Extravagance, Excellence, desire to be Elevated to a new level.
(d) Energy to work a lot, Email skills, E-commerce skills and Experience.

13. What inspires Jack to pursue his Ph.D.?
(a) He gets full tuition paid by the ROTC.
(b) His wife's father wants his son-in-law to be a "doctor" of some sort.
(c) His wife.
(d) Not being able to find a job due to economic recession.

14. When does Jack get his first pay raise at GE?
(a) After demanding it.
(b) After complaining.
(c) After six months.
(d) After one year.

15. How do GE employees take Jack's view on the work environment?
(a) It is uncomfortable.
(b) They dread it.
(c) They appreciate it.
(d) They all quit.

Short Answer Questions

1. What does Jack say he learned the hard way about hiring employees with academic pedigrees?

2. What kind of employees does Jack want at GE?

3. Which GE business sold was the largest aerospace deal in history when it occurred in 1988?

4. What is the one complaint that frustrates the employees who train at GE's learning center?

5. How long does it take Jack and his team to find a solution to their new plastics product?

(see the answer keys)

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