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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. During his high school years, who teaches Jack the value of competition?
(a) His minister.
(b) His mother.
(c) His father.
(d) His coach.

2. Which two new-hires become important advisers to Jack for the remainder of his career with the company?
(a) Dennis and Bob.
(b) Bill and Ted.
(c) Art and Paul.
(d) Bud and Lou.

3. Why does Jack choose to build fitness centers in some facilities?
(a) He can get an insurance kickback.
(b) It is a place everyone can use and a place to exchange thoughts and ideas.
(c) He can cut employee health insurance plans.
(d) His employees are obese and need a workout.

4. What kind of environment does Jack say is best for making necessary changes and modernizing the company?
(a) Formal.
(b) A dictatorship.
(c) A business-type monarchy.
(d) Informal.

5. What company does Jack try to buy to increase GE's exposure?
(a) Cox Communications.
(b) Sun Records.
(c) NPR Radio.
(d) Fox News Network.

6. What brings about a business-altering deal for GE in the mid 1980s?
(a) Federal aid to companies.
(b) HD TV requirements.
(c) Cable television.
(d) The Japanese threat.

7. What is the response of Jack's boss when Jack complains about his first pay raise?
(a) He is not sympathetic.
(b) He agrees and gives Jack more money.
(c) He agrees and gives Jack a title, but not more money.
(d) He gets furious and fires him.

8. How does Jack lose his college scholarship funded by the country club?
(a) He flirts with a member's wife.
(b) He breaks a window with a golf club.
(c) He shows up for work drunk.
(d) He insults a club member.

9. What does Jack say his book is about?
(a) His keen leadership abilities.
(b) Maintaining a simple approach and keeping an open mind.
(c) Buying his way to the top.
(d) The wrongs he faced in corporate America.

10. What service began in 1993 to help dealers sell their appliances?
(a) GE Credit Corp.
(b) In-house financing.
(c) Visa.
(d) Store credit.

11. Why was Jack appointed CEO of the company?
(a) Jack was the retiring CEO's nephew.
(b) Everyone else was fired after the scandal. Jack was the only one with seniority.
(c) No one else wanted the job.
(d) The retiring CEO believes Jack is the one who can most effectively help the company change and grow.

12. Where does Jack choose to advertise his plant's new plastics?
(a) Internet, TV, and billboards.
(b) Radio, TV, and park benches.
(c) Radio, TV, and billboards.
(d) Radio, magazines, and newspapers.

13. Jack says it is important for managers to know when...
(a) To hug and when to kick.
(b) To hold them and when to fold them.
(c) To quit and when to fire.
(d) To walk away and know when to run.

14. What is Jack's highest level of education when he begins working at GE?
(a) Master's.
(b) Doctorate
(c) Bachelor's
(d) Associate's

15. Where does Jack move to when he's promoted as one of five sector executives?
(a) Fairchild.
(b) Fairton.
(c) Fairfield.
(d) Fairbanks.

Short Answer Questions

1. Who throws a huge party for Jack to introduce him to important people?

2. What are the human resources meetings called that are held at each GE business location?

3. Which phrase sums up GE's core values and expectations during Jack's reign as CEO?

4. How does Jack say strong teams are built?

5. How long were Jack and his first wife married?

(see the answer keys)

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