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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Which GE teams get projects improving every day performance in their current positions?
(a) Black Belt.
(b) Green Belt.
(c) Red Belt.
(d) Yellow Belt.

2. What does Jack say that honesty and single agendas build?
(a) A boring work environment.
(b) Trouble to the bank account.
(c) Mutiny.
(d) Better relationships.

3. Who earns the title "Father of GE Global Activity"?
(a) Welch.
(b) Fresco.
(c) Webb.
(d) Drucker.

4. Which three TV shows turn around the entertainment sector of the GE-owned company?
(a) Frasier, Friends, and ER.
(b) The Simpsons, Married with Children, and Get a Life.
(c) Roseanne, 20/20 and L.A. Law.
(d) Designing Women, 60 Minutes, and The Jeffersons.

5. By May 2001, which established TV show is Jack's competing with directly?
(a) Donny Deutch's The Big Idea.
(b) Larry King Live.
(c) Face the Nation.
(d) Lou Dobb's Moneyline.

6. If bureaucracy strangles, what does informality do?
(a) Chokes.
(b) Runs away.
(c) Liberates.
(d) Also strangles.

7. Where is Jack's successor introduced?
(a) In a highly televised press conference.
(b) At the company picnic.
(c) At an economic briefing hosted by president-elect George W. Bush.
(d) In expensive primetime advertising on ABC.

8. Which aspect of GE's business is the first to introduce long-term service contracts for the company?
(a) Lighting.
(b) Appliances.
(c) Medical systems.
(d) Credit and financial.

9. What is Gary Wendt's nickname?
(a) The God of Google.
(b) The Priest of Growth.
(c) The Kasbah of Cash.
(d) The Prince of Growth.

10. How does Jack plan to select a successor that the board will unite behind?
(a) By asking the board nicely to support his successor.
(b) By creating new board positions.
(c) By adding himself to the board upon his retirement.
(d) By deeply involving the board in the selection process.

11. In the Epilogue, what does Jack once again stress as important to growing a business?
(a) Globalization.
(b) Reducing waste.
(c) Customer service.
(d) Increasing pay.

12. Where are the two shops acquired by GE that reduce the company's cost of servicing engines?
(a) England and India.
(b) Wales and Brazil.
(c) Japan and India.
(d) New England and Greenwich.

13. To what does Jack compare his first 10 years as CEO?
(a) War.
(b) Heaven.
(c) Marriage.
(d) Primary school.

14. As he leaves his position as GE's CEO, what type of workplace is Jack certain he built for the company?
(a) A monarchy.
(b) A bureaucracy.
(c) A hierarchy.
(d) A meritocracy.

15. Who initially questions GE's quality of products and services?
(a) A governmental investigation.
(b) Jack.
(c) Employees.
(d) Human resources.

Short Answer Questions

1. Who is the judge in hearings related to GE's purchase of the company that complements GE in various areas?

2. What does Larry Bossidy present on Jack's behalf at the CEC meeting?

3. Who was ranked as the Number 1 CEO golfer by Golf Digest?

4. To what is part of GE's annual $50 billion in goods and services transferred?

5. What was the single biggest obstacle facing the television station now owned by GE?

(see the answer keys)

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