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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Which aspect of GE's business is most successful in India?
(a) Medical systems.
(b) Financial services.
(c) Lighting.
(d) Appliances.

2. What claim against GE does the Department of Justice investigate in 1991?
(a) Price-fixing of home surround sound systems.
(b) Price-fixing of stereos.
(c) Price-fixing of TVs.
(d) Price-fixing of diamonds.

3. What does Jack say that honesty and single agendas build?
(a) A boring work environment.
(b) Trouble to the bank account.
(c) Mutiny.
(d) Better relationships.

4. Which business complements GE in various areas, but does not have products that directly overlap?
(a) Honeywell.
(b) Samsung.
(c) Phillips.
(d) British Airways.

5. Who initially questions GE's quality of products and services?
(a) Human resources.
(b) Jack.
(c) A governmental investigation.
(d) Employees.

6. What is more important than strategy development?
(a) Getting the right people.
(b) Knowing what stock holders want.
(c) Advertising.
(d) Hiring employees that don't demand a lot of benefits.

7. What does Jack learn when he makes a trip to the company's facilities in Japan?
(a) There are only 3 women holding key positions.
(b) Japanese women don't want to work for GE.
(c) There are already 14 women holding key positions.
(d) The women working there did not meet his standards.

8. To which former U.S. president was Roger Ailes a political adviser?
(a) Gerald Ford.
(b) George W. Bush.
(c) Ronald Regan.
(d) George H.W. Bush.

9. Which golf pro does Jack beat in a 1998 game?
(a) Bill Gates.
(b) Tiger Woods.
(c) Greg Norman.
(d) Matt Lauer.

10. When GE bought RCA in 1985, which national television station was included in the deal?
(a) ABC.
(b) CNN.
(c) CBS.
(d) NBC.

11. GE pays $3.5 million as punishment for its use of PCBs. What does the money fund?
(a) Landfill cleanup.
(b) River cleanup.
(c) A governmental bribe.
(d) Smog cleanup.

12. Who co-wrote the book that blames Jack for the broadcast company's failure?
(a) David Letterman.
(b) Grant Tinker.
(c) Jay Leno.
(d) Tom Brokaw.

13. To what does Jack credit the success of GE Capital?
(a) Work-out sessions at the factories.
(b) Incredible amounts of intensity, ingenuity, and entrepreneurship.
(c) Incredible creativity, science, and research.
(d) Brainstorming sessions at Crotonville.

14. Where is the meeting held in which Jack gave his farewell speech?
(a) Boca Raton.
(b) Fairview.
(c) Fairfield.
(d) Crotonville.

15. What acquisition will delay Jack's retirement?
(a) British Airways.
(b) Samsung.
(c) Phillips.
(d) Honeywell.

Short Answer Questions

1. Which deal secures Japanese distributor Nagase & Co. as GE's new partner?

2. What kind of acquisitions does Jack pass up in the late 1990s?

3. Which GE teams get projects including improving call centers, increasing factory capacity, and reducing billing errors and inventory?

4. Which aspect of GE's business is the first to introduce long-term service contracts for the company?

5. Which meeting is Jack's final farewell to the company?

(see the answer keys)

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