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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What does Jack say that honesty and single agendas build?
(a) Trouble to the bank account.
(b) A boring work environment.
(c) Better relationships.
(d) Mutiny.

2. To what does Jack compare his first 10 years as CEO?
(a) Marriage.
(b) Primary school.
(c) Heaven.
(d) War.

3. What does Jack decide is the best way to differentiate GE from Japanese companies?
(a) He promotes GE as the employer of choice for women.
(b) He pays a senior female employee who speaks Japanese to be in an ad campaign.
(c) He appoints Anne Abaya to be head of the company's human resources in Japan.
(d) All the answers are correct.

4. To what is part of GE's annual $50 billion in goods and services transferred?
(a) Website production.
(b) Lighting development.
(c) Medical services.
(d) Online auctions.

5. To which former U.S. president was Roger Ailes a political adviser?
(a) George H.W. Bush.
(b) George W. Bush.
(c) Ronald Regan.
(d) Gerald Ford.

6. To whom does GE sell its investment banking firm?
(a) Paine-Webber.
(b) Chase, Manhattan.
(c) Carpenter-Welch.
(d) Kidder, Peabody.

7. What is more important than strategy development?
(a) Hiring employees that don't demand a lot of benefits.
(b) Advertising.
(c) Knowing what stock holders want.
(d) Getting the right people.

8. Who was ranked as the Number 1 CEO golfer by Golf Digest?
(a) Bill Gates.
(b) Jack Welch.
(c) Scott McNealy.
(d) Reg Jones.

9. Where is Jack's successor introduced?
(a) At the company picnic.
(b) In a highly televised press conference.
(c) At an economic briefing hosted by president-elect George W. Bush.
(d) In expensive primetime advertising on ABC.

10. Which GE teams get projects including improving call centers, increasing factory capacity, and reducing billing errors and inventory?
(a) Black Belt.
(b) Green Belt.
(c) Red Belt.
(d) Yellow Belt.

11. How does Jack plan to select a successor that the board will unite behind?
(a) By creating new board positions.
(b) By deeply involving the board in the selection process.
(c) By asking the board nicely to support his successor.
(d) By adding himself to the board upon his retirement.

12. What claim against GE does the Department of Justice investigate in 1991?
(a) Price-fixing of stereos.
(b) Price-fixing of diamonds.
(c) Price-fixing of home surround sound systems.
(d) Price-fixing of TVs.

13. Where are the two shops acquired by GE that reduce the company's cost of servicing engines?
(a) Japan and India.
(b) England and India.
(c) New England and Greenwich.
(d) Wales and Brazil.

14. What does Larry Bossidy present on Jack's behalf at the CEC meeting?
(a) Six Pence.
(b) Six Sigma.
(c) Six Degrees.
(d) Six Flags.

15. When does the list of candidates for Jack's successor narrow to the final three?
(a) In 1998.
(b) In 2000.
(c) In 1999.
(d) In 1995.

Short Answer Questions

1. How long does it take GE to build the number 1 ultrasound imaging technology?

2. Who initially questions GE's quality of products and services?

3. What is the term Jack coins for the process of people sitting down together spontaneously to hash out a complex issue?

4. To what does Jack credit the success of GE Capital?

5. On which network does Jack host his own show?

(see the answer keys)

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