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This test consists of 5 short answer questions, 10 short essay questions, and 1 (of 3) essay topics.

Short Answer Questions

1. How many days before his father's death does Howard arrive in New York?

2. What novel features a character that inspired the Starbucks name?

3. How much older than Howard is Orin Smith?

4. What do Howard, Orin, and Howard Behar become known as within the Starbucks organization?

5. Who suggests the name, Il Giornale, for Howard's new coffee houses?

Short Essay Questions

1. How long does it take Howard to join Starbucks and what are some of the sacrifices he makes to work for the company?

2. As a result of a major financial loss, what three things does Howard outline for Starbucks' road back to success?

3. What life changing events happen to Howard while he takes his first trip to Italy?

4. What state is the Starbucks company in when Howard returns as the new CEO?

5. How does Howard convince Jerry Baldwin to begin serving espressos, and what leads him to leave Starbucks?

6. What founding principles does Howard intend to keep with all aspects of the company?

7. How successful is Il Giornale, and what leads Howard to purchase Starbucks?

8. What are the responsibilities of the three main people who run Starbucks in 1990?

9. How does the death of his father change the way Howard remembers him?

10. Why does Howard travel back to Italy with Gordon and what is the result of their trip?

Essay Topics

Write an essay for ONE of the following topics:

Essay Topic 1

Describe how Starbucks first begins to expand and opens stores in other states. Include the initial reaction to the store opening in Chicago, Howard's response to it, and how the Starbucks brand is solidified there. Also, explain the problems with delivering coffee beans to stores located far away from Seattle and the invention that makes it possible.

Essay Topic 2

Before Howard joins Starbucks, he has several experiences that prepare him for the future.

1) Explain how Howard first escapes from the projects and what college is like for him.

2) Describe Howard's life after college, his first job, and his experience at the Xerox Corporation.

3) Explain the details of Howard's job at Hammarplast, the reasons he is dissatisfied with it, and how he first discovers Starbucks while working there.

Essay Topic 3

The author uses different writing techniques to tell his story in Pour Your Heart Into It.

1) Describe the use of flashbacks and several examples of how and why it was used.

2) Analyze the philosophical change in tone that takes place later in the book.

3) Explain the significance of the crystal ball reference included in the book's ending and how it relates to Howard's concluding inspirational message.

(see the answer keys)

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