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This quiz consists of 5 multiple choice and 5 short answer questions through Part 2, People Are Not a Line Item and A Hundred Story Building First Needs a Strong Foundation.

Multiple Choice Questions

1. What point does Howard make in response to the less than positive reaction that his new employee plan receives from board members?
(a) It will increase employee loyalty.
(b) It will eliminate employee theft.
(c) It will prevent employee lawsuits.
(d) It will increase store profits.

2. What is the employee stock option plan for Starbucks called?
(a) Coffee Stock.
(b) Starbucks Coffee Stock.
(c) Bean Stock.
(d) Starbucks Stock.

3. By incorporating some aspects of the Il Giornale logo, what color is the new Starbucks logo?
(a) Blue.
(b) Green.
(c) Brown.
(d) Red.

4. What product is Starbucks purchasing from Hammarplast when the company catches Howard's attention?
(a) An espresso machine.
(b) Customized coffee mugs.
(c) Tea bag holders.
(d) A drip coffeemaker.

5. What is the prognosis of Howard's father's condition after Howard moves to Seattle?
(a) Howard does not know.
(b) The same.
(c) More favorable.
(d) Less favorable.

Short Answer Questions

1. After his father's death, what does Howard work to increase for Starbucks employees?

2. How much money does Howard need to raise in order to purchase Starbucks?

3. Under Howard's new plan, what is the minimum hours per week that a Starbucks employee has to work in order to receive health care benefits?

4. How does Howard feel about his father while growing up?

5. Where is the second Il Giornale store opened?

(see the answer key)

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