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This quiz consists of 5 multiple choice and 5 short answer questions through Part 2, Don't Be Threatened by People Smarter Than You and the Value of Dogmatism and Flexibility.

Multiple Choice Questions

1. What year does Howard leave Starbucks to open his own espresso cafes?
(a) 1986.
(b) 1984.
(c) 1985.
(d) 1983.

2. What are the preconceived notions that Howard encounters from other Starbucks employees?
(a) Howard is not intelligent enough to work at the company.
(b) Howard will be a negative hire for the company.
(c) Howard will be a positive hire for the company.
(d) Howard is too intelligent to work at the company.

3. How often does the Starbucks Mission Review Team meet?
(a) Never, it is just a concept.
(b) Every day.
(c) Rarely.
(d) Regularly.

4. With what type of cancer is Howard's father diagnosed as he is ready to move to Seattle?
(a) Bone cancer.
(b) Colon cancer.
(c) Lung cancer.
(d) Throat cancer.

5. What is the prognosis of Howard's father's condition after Howard moves to Seattle?
(a) More favorable.
(b) The same.
(c) Howard does not know.
(d) Less favorable.

Short Answer Questions

1. When does Howard graduate from college?

2. How long does Howard stay in Europe for his training with Hammarplast?

3. Which espresso machine manufacturer does Howard seek as an investor for his new business?

4. What was the first city in California to receive a Starbucks store in 1992?

5. What point does Howard make in response to the less than positive reaction that his new employee plan receives from board members?

(see the answer key)

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