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This quiz consists of 5 multiple choice and 5 short answer questions through Part 1, To Italians, Espresso Is Like an Aria and Luck is the Residue of Design.

Multiple Choice Questions

1. What does Howard observe about the espresso bars he visits in Italy?
(a) They close early on most nights.
(b) They are a comfortable gathering place.
(c) They cater to the upper class only.
(d) They are places with limited seating.

2. What year does Howard leave Starbucks to open his own espresso cafes?
(a) 1985.
(b) 1984.
(c) 1986.
(d) 1983.

3. How long was the original Starbucks in business before Howard hears about the company?
(a) Five years.
(b) Twenty years.
(c) Fifteen years.
(d) Ten years.

4. What part of New York did Howard grow up in during the 1960s?
(a) Manhattan.
(b) Albany.
(c) Brooklyn.
(d) Queens.

5. What season in 1983 does Howard take his first trip to Italy?
(a) Spring.
(b) Summer.
(c) Fall.
(d) Winter.

Short Answer Questions

1. What are the preconceived notions that Howard encounters from other Starbucks employees?

2. What position is Howard promoted to at Hammarplast?

3. What holiday weekend was it when Howard meets Sheri, the woman who eventually becomes his wife?

4. Which sports team does Howard's father take the family to see?

5. How is Howard's salary affected by his new job with Starbucks?

(see the answer key)

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