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This quiz consists of 5 multiple choice and 5 short answer questions through Part 1, To Italians, Espresso Is Like an Aria and Luck is the Residue of Design.

Multiple Choice Questions

1. How is Howard's salary affected by his new job with Starbucks?
(a) It increased by a small amount.
(b) It is increased by a large amount.
(c) It is decreased by a small amount.
(d) It is decreased by a large amaount.

2. What novel features a character that inspired the Starbucks name?
(a) Tom Sawyer.
(b) Gulliver's Travels.
(c) Treasure Island.
(d) Moby Dick.

3. What part of New York did Howard grow up in during the 1960s?
(a) Brooklyn.
(b) Queens.
(c) Manhattan.
(d) Albany.

4. What are the preconceived notions that Howard encounters from other Starbucks employees?
(a) Howard is too intelligent to work at the company.
(b) Howard is not intelligent enough to work at the company.
(c) Howard will be a negative hire for the company.
(d) Howard will be a positive hire for the company.

5. How long does it take Howard to convince Starbucks to begin serving espresso?
(a) One day.
(b) One week.
(c) One month.
(d) One year.

Short Answer Questions

1. What country is Perstorp, the parent company of Hammarplast, based in?

2. What is the official name of the Starbucks company when Howard first visits it in Seattle?

3. With what type of cancer is Howard's father diagnosed as he is ready to move to Seattle?

4. When does Howard graduate from college?

5. How is Howard's idea of creating Starbucks cafes received when he first returns from Italy?

(see the answer key)

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