Print
Word
PDF
|
| Name: _________________________ | Period: ___________________ |
This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.
Multiple Choice Questions
1. What country is Perstorp, the parent company of Hammarplast, based in?
(a) Sweden.
(b) France.
(c) Ireland.
(d) Norway.
2. Which sports team does Howard's father take the family to see?
(a) The Giants.
(b) The Mets.
(c) The Jets.
(d) The Yankees.
3. What season in 1983 does Howard take his first trip to Italy?
(a) Summer.
(b) Spring.
(c) Fall.
(d) Winter.
4. What company does Howard work for after graduating from college and returning to New York?
(a) Bristol-Myers Company.
(b) Xerox Corporation.
(c) Toyota Motor Corporation.
(d) PepsiCo, Inc..
5. How much money does Jerry Baldwin invest in Howard's coffee houses?
(a) $100,000.
(b) $150,000.
(c) $200,000.
(d) $250,000.
Short Answer Questions
1. What sport does Howard play in hopes of one day leaving the projects?
2. Which founding principles does Howard plan on extending to everyone who comes into contact with Starbucks?
3. How does Howard describe the service in Starbucks stores when he first begins working there?
4. What are the preconceived notions that Howard encounters from other Starbucks employees?
5. What position is Howard promoted to at Hammarplast?
Short Essay Questions
1. How long has Starbucks been open before Howard discovers it, and how does he first hear about the company?
2. How does the purchase of Peet's Coffee and Tea divide the Starbucks company?
3. How did Howard feel about his father while growing up?
4. How long does it take Howard to join Starbucks and what are some of the sacrifices he makes to work for the company?
5. As a result of a major financial loss, what three things does Howard outline for Starbucks' road back to success?
6. How do Jerry Baldwin and Gordon Bowker help Howard launch his new idea for cafes after he leaves Starbucks?
7. How does Howard convince Jerry Baldwin to begin serving espressos, and what leads him to leave Starbucks?
8. How does Howard begin opening Starbucks stores in other states and what issue does he overcome in the process?
9. How does Howard learn the value of honoring customer requests?
10. What atmosphere does Howard strive to create at Starbucks?
|
This section contains 997 words (approx. 4 pages at 300 words per page) |
|
