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This quiz consists of 5 multiple choice and 5 short answer questions through Part 3, When They Tell You to Focus, Don't Get Myopic and Lead With Your Heart.

Multiple Choice Questions

1. Where do Howard and Sheri live while he is working at Hammarplast?
(a) Long Island.
(b) Queens.
(c) Brooklyn.
(d) Manhattan.

2. How does Howard think the obstacles encountered can be solved?
(a) By everyone involved.
(b) By only the board members.
(c) By only the store employees.
(d) By only the store managers.

3. During the crisis, what country does Starbucks buy a huge quantity of coffee from to stock?
(a) Peru.
(b) Brazil.
(c) Colombia.
(d) Venezuela.

4. How long does it take Howard to convince Starbucks to begin serving espresso?
(a) One day.
(b) One month.
(c) One week.
(d) One year.

5. As the company continues to expand rapidly, which Washington city does Howard choose to open another roasting plant?
(a) Bellingham.
(b) Everett.
(c) Yakima.
(d) Kent.

Short Answer Questions

1. Which shoe company did Scott Bedbury work at before joining Starbucks?

2. How is Howard's salary affected by his new job with Starbucks?

3. As Howard turns forty, what magazine features his picture on the cover?

4. In order to spend more time with his family, what title does Howard give to Orin in 1994?

5. As the CEO of Starbucks, who is Howard's primary responsibility directed towards?

(see the answer key)

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