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This quiz consists of 5 multiple choice and 5 short answer questions through Part 2, Act Your Dreams with Open Eyes and If It Captures Your Imagination, It Will Captivate Others.

Multiple Choice Questions

1. Where do Howard and Sheri live while he is working at Hammarplast?
(a) Brooklyn.
(b) Manhattan.
(c) Long Island.
(d) Queens.

2. How does Howard describe the service in Starbucks stores when he first begins working there?
(a) Emphatic.
(b) Friendly.
(c) Rude.
(d) Arrogant.

3. How much money does Jerry Baldwin invest in Howard's coffee houses?
(a) $200,000.
(b) $100,000.
(c) $250,000.
(d) $150,000.

4. Where is the housewares show that Howard attends in Italy?
(a) Rome.
(b) Milan.
(c) Sicily.
(d) Napoli.

5. Which one of the following is not included in the examples that Howard gives of gathering places that America once had?
(a) Pizzerias.
(b) Beauty parlors.
(c) Taverns.
(d) Barber shops.

Short Answer Questions

1. What company does Howard work for after graduating from college and returning to New York?

2. What are the preconceived notions that Howard encounters from other Starbucks employees?

3. What allows Starbucks to expand their reach and open stores at even greater distances from Seattle?

4. When was the first Starbucks store opened in Chicago?

5. Which sports team does Howard's father take the family to see?

(see the answer key)

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