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This quiz consists of 5 multiple choice and 5 short answer questions through Part 1, Naysayers Never Built a Great Enterprise and The Imprinting of the Company's Values.

Multiple Choice Questions

1. What position is Howard promoted to at Hammarplast?
(a) Human Resources Manager.
(b) Sales Consultant.
(c) Vice President.
(d) CEO.

2. Which sports team does Howard's father take the family to see?
(a) The Mets.
(b) The Jets.
(c) The Yankees.
(d) The Giants.

3. What sport does Howard play in hopes of one day leaving the projects?
(a) Basketball.
(b) Tennis.
(c) Football.
(d) Baseball.

4. Where is the housewares show that Howard attends in Italy?
(a) Napoli.
(b) Milan.
(c) Sicily.
(d) Rome.

5. How long does Howard stay in Europe for his training with Hammarplast?
(a) Six years.
(b) Three years.
(c) Three months.
(d) Six months.

Short Answer Questions

1. What is the prognosis of Howard's father's condition after Howard moves to Seattle?

2. What position does Arnie Prentice hold when he invests in Il Giornale?

3. How does Howard describe the service in Starbucks stores when he first begins working there?

4. What novel features a character that inspired the Starbucks name?

5. When does Howard graduate from college?

(see the answer key)

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