Jack: Straight from the Gut Test | Final Test - Medium

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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Who loves the idea of melding manufacturing with financial ingenuity?
(a) Jack.
(b) Tom.
(c) Reg.
(d) Bob.

2. What is the outcome of GE's attempt to buy the company that complements GE in various areas?
(a) It is blocked.
(b) It goes through easily.
(c) Jack walks away from negotiations.
(d) It goes through after much deliberation with share holders.

3. Which India-based company becomes a GE partner in developing low-end, low-cost medical systems products?
(a) Wipro.
(b) India, Inc.
(c) Siemens.
(d) Phillips.

4. By May 2001, which established TV show is Jack's competing with directly?
(a) Lou Dobb's Moneyline.
(b) Donny Deutch's The Big Idea.
(c) Larry King Live.
(d) Face the Nation.

5. To what does Jack credit the success of GE Capital?
(a) Incredible amounts of intensity, ingenuity, and entrepreneurship.
(b) Work-out sessions at the factories.
(c) Brainstorming sessions at Crotonville.
(d) Incredible creativity, science, and research.

Short Answer Questions

1. Who transforms GE Capital from a purely financial business into a thriving business that uses deal-making for operational skills?

2. When melding manufacturing with financial ingenuity, what kinds of employees make the difference?

3. What is the term Jack coins for the process of people sitting down together spontaneously to hash out a complex issue?

4. In GE's Internet business, what is the new role of salespeople?

5. What allows GE to expand markets and find new customers?

Short Essay Questions

1. How does GE get a head start on foreign investing in Japan and what Japanese investments made GE Capital a major player in the world of finance?

2. How and why does e-business affect GE's customer service.

3. What does Jack tell General Electric employees in his final farewell address to them?

4. Briefly discuss how globalization affects GE's development and American facilities.

5. How do the services offered by GE Capital change from the 1970s to the 1990s?

6. How does Jack learn to play golf and why is the sport important to him?

7. What is the cause of Kidder, Peabody's legal trouble when GE is purchasing it and what scandal arises after the purchase is complete?

8. Who is Jack's successor and where is he introduced?

9. How do technology and information systems change GE's service business fundamentals?

10. Discuss GE's charge of PCB contamination and its result.

(see the answer keys)

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