|Name: _________________________||Period: ___________________|
This test consists of 15 multiple choice questions and 5 short answer questions.
Multiple Choice Questions
1. How does Jack describe himself in Chapter 4 when he was an engineer?
(c) Life of the party.
2. What are the 4 E's of GE leadership?
(a) High Energy, ability to Energize others, the Edge to make tough decisions, and the ability to Execute and deliver on promises.
(b) Energy to work a lot, Email skills, E-commerce skills and Experience.
(c) Experience, Extravagance, Excellence, desire to be Elevated to a new level.
(d) Edgy thinking, Extreme willingness to take risks, Easy to talk to, Everyone likes.
3. Which two new-hires become important advisers to Jack for the remainder of his career with the company?
(a) Art and Paul.
(b) Bill and Ted.
(c) Dennis and Bob.
(d) Bud and Lou.
4. Which company originally started the concept of QMI?
(b) General Electric.
5. Who throws a huge party for Jack to introduce him to important people?
(a) The Harvard Alumni Association.
(b) Bill Druckerman.
(c) Reg Jones.
(d) Roy Johnson.
6. What does GE implement to produce positive growth results and exceed the company's goal?
(a) New energy saving light bulbs.
(b) Mind- and market-expanding.
(c) Old-fashioned company picnics.
(d) New eco-friendly ideas.
7. What brings about a business-altering deal for GE in the mid 1980s?
(a) Cable television.
(b) The Japanese threat.
(c) HD TV requirements.
(d) Federal aid to companies.
8. Who replaces Jack as CEO of General Electric?
(a) Jeff Immelt.
(b) Reg Jones.
(c) Harry Drickman.
(d) Roy Johnson.
9. What is the evaluation system that works well for several years, until employees find a way to "game" it?
(a) The 90-degree evaluation.
(b) The 6-degrees of separation.
(c) The 360-degree evaluation.
(d) The 180-degree evaluation.
10. How many years does Jack serve as CEO of General Electric?
11. What does Jack cut with the help of his CFO?
(a) Bureaucracy and non-essential internal data.
(b) Lots of health care expenses.
(c) Lots of factory jobs.
(d) Extra money spent for family insurance benefits.
12. What does Jack learn from GE veterans about the company's routine employee appraisals?
(a) They are no more than routinely written forms of false kindness.
(b) They are used for firing people, never for promoting them.
(c) They are valuable tools in assessing job performance.
(d) They have had the same typographical error for years.
13. How long does it take Jack and his team to find a solution to their new plastics product?
(a) Sixteen months.
(b) Six days.
(c) Six long years.
(d) Six months.
14. Which non-labor department does Jack expand at his plastics facility in the 1970s?
(a) Mail Room.
15. Why does Jack choose to build fitness centers in some facilities?
(a) His employees are obese and need a workout.
(b) He can get an insurance kickback.
(c) It is a place everyone can use and a place to exchange thoughts and ideas.
(d) He can cut employee health insurance plans.
Short Answer Questions
1. Jack says it is important for managers to know when...
2. According to an employee evaluation system, which employees are passionate, innovative, open minded, and creative?
3. Which GE business sold was the largest aerospace deal in history when it occurred in 1988?
4. How does Jack resolve the complaint of the employees who have trained at the GE learning center?
5. How does Jack say strong teams are built?
This section contains 588 words
(approx. 2 pages at 300 words per page)