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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What is Jack's highest level of education when he begins working at GE?
(a) Bachelor's
(b) Master's.
(c) Associate's
(d) Doctorate

2. Who submits his resignation immediately after the announcement that Jack has been named CEO?
(a) Bill Druckerman.
(b) Reg Jones.
(c) Paolo Fresco.
(d) Roy Johnson.

3. Which of the following is not a job held by young Jack?
(a) Theater janitor.
(b) Newspaper carrier.
(c) Mail carrier.
(d) Shoe salesman.

4. What does Jack say in a Business Week interview that he realizes he should not change in order to make GE become more competitive?
(a) The company's investments in internship programs.
(b) The company's investments abroad.
(c) The company's expenditures.
(d) The person he is.

5. What service began in 1993 to help dealers sell their appliances?
(a) Store credit.
(b) In-house financing.
(c) GE Credit Corp.
(d) Visa.

6. Which American president called for volunteers to fill in where government's role had been reduced?
(a) George W. Bush.
(b) Harry Trumann.
(c) Ronald Regan.
(d) John Kennedy.

7. Who is Jack's first professional mentor at GE?
(a) Dr. Harry Drickman.
(b) Lee Iacocca.
(c) Burt Coplan.
(d) Dr. Dan Fox.

8. What does Jack say he learned the hard way about hiring employees with academic pedigrees?
(a) It doesn't matter where they're from, it's what they look like that matters.
(b) Hires from an ivy-league school always perform better.
(c) Where they come from is not indicative of how they will perform.
(d) Employees without degrees will never work out for long periods of time.

9. Which company originally used QMI?
(a) Ford.
(b) Chrysler.
(c) Wal-Mart.
(d) Target.

10. What, according to Jack, is GE's core competency?
(a) Cash.
(b) Credit.
(c) Factories.
(d) People.

11. In Chapter 13, when does GE deadline its goal to become a $100 billion company with $10 billion in profits?
(a) By 2000.
(b) By 2025.
(c) By 1990.
(d) By 1999.

12. Who replaces Jack as CEO of General Electric?
(a) Reg Jones.
(b) Roy Johnson.
(c) Harry Drickman.
(d) Jeff Immelt.

13. Jack says it is important for managers to know when...
(a) To walk away and know when to run.
(b) To hold them and when to fold them.
(c) To quit and when to fire.
(d) To hug and when to kick.

14. In which two areas of CEO duties does Jack quickly see he lacks skills?
(a) Dealing with sales reps and accounts payable.
(b) Dealing with human resources and internship programs.
(c) Dealing with the government and media.
(d) Dealing with employees and insurance companies.

15. What is GE's TV manufacturing business traded for?
(a) A satellite business.
(b) France's TV manufacturing market.
(c) A cable TV network.
(d) Thomson's losing medical business.

Short Answer Questions

1. How does Jack learn about current events as a child?

2. What do young Jack and his friends do to earn a little spare change?

3. Which company originally started the concept of QMI?

4. How does Jack describe himself in Chapter 4 when he was an engineer?

5. What does the learning/training curriculum show its participants?

(see the answer keys)

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