|Name: _________________________||Period: ___________________|
This test consists of 15 multiple choice questions and 5 short answer questions.
Multiple Choice Questions
1. What is the key to Jack's solution as he addresses the complaint expressed by trainees at GE's learning center?
(a) All employees having the freedom to brainstorm.
(b) More upper level management meetings at the training facility.
(c) All managers getting more training.
(d) All employees going to the training facility.
2. What is unique about the GE learning/training facility's curriculum?
(a) It is set by the Department of Education.
(b) It is studied online.
(c) It uses real GE issues instead of case studies from other companies.
(d) It is derived by Jack himself.
3. Which of the following is not a job held by young Jack?
(a) Newspaper carrier.
(b) Theater janitor.
(c) Mail carrier.
(d) Shoe salesman.
4. What nickname does the media pin on Jack?
(a) Neuron Jack.
(b) Jackie Neutron.
(c) Jimmy Neutron.
(d) Neutron Jack.
5. Which facility does Jack want to transform into a world-class center where ideas are spread in an open environment?
6. What does Jack say in a Business Week interview that he realizes he should not change in order to make GE become more competitive?
(a) The company's investments in internship programs.
(b) The person he is.
(c) The company's investments abroad.
(d) The company's expenditures.
7. During his high school years, who teaches Jack the value of competition?
(a) His father.
(b) His coach.
(c) His minister.
(d) His mother.
8. What does QMI stand for?
(a) Quick Market Intelligence.
(b) Quick Market Interference.
(c) Quick Market Insulators.
(d) Quick Meaningful Intercommunication.
9. Who is Jack's first professional mentor at GE?
(a) Burt Coplan.
(b) Dr. Dan Fox.
(c) Lee Iacocca.
(d) Dr. Harry Drickman.
10. Where does Jack move to when he's promoted as one of five sector executives?
11. Which non-labor department does Jack expand at his plastics facility in the 1970s?
(a) Mail Room.
12. How are GE's profits used in 1984?
(a) Raises for all employees.
(b) One-time bonus for all employees.
(c) Reinvested to improve the company's competitiveness.
(d) Nice bonuses for upper level execs.
13. What is the evaluation system that works well for several years, until employees find a way to "game" it?
(a) The 360-degree evaluation.
(b) The 6-degrees of separation.
(c) The 180-degree evaluation.
(d) The 90-degree evaluation.
14. What service began in 1993 to help dealers sell their appliances?
(a) GE Credit Corp.
(b) In-house financing.
(c) Store credit.
15. How does Jack describe himself in Chapter 4 when he was an engineer?
(c) Life of the party.
Short Answer Questions
1. Who throws a huge party for Jack to introduce him to important people?
2. Why does Jack choose to build fitness centers in some facilities?
3. How old is Jack when he is promoted to a vice president for GE?
4. Who submits his resignation immediately after the announcement that Jack has been named CEO?
5. Why is Jack dissatisfied with his first raise?
This section contains 520 words
(approx. 2 pages at 300 words per page)