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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 23, "Go Home, Mr. Welch".

Multiple Choice Questions

1. Which American president called for volunteers to fill in where government's role had been reduced?
(a) George W. Bush.
(b) Harry Trumann.
(c) John Kennedy.
(d) Ronald Regan.

2. What expands GE's semiconductor, aerospace, and TV set business?
(a) The Japanese.
(b) Federal aid to companies.
(c) The purchase of RCA.
(d) HD TV requirements.

3. What is the key to Jack's solution as he addresses the complaint expressed by trainees at GE's learning center?
(a) All employees having the freedom to brainstorm.
(b) All employees going to the training facility.
(c) All managers getting more training.
(d) More upper level management meetings at the training facility.

4. Which GE teams get projects improving every day performance in their current positions?
(a) Black Belt.
(b) Yellow Belt.
(c) Green Belt.
(d) Red Belt.

5. Where does Jack choose to advertise his plant's new plastics?
(a) Radio, TV, and park benches.
(b) Radio, magazines, and newspapers.
(c) Radio, TV, and billboards.
(d) Internet, TV, and billboards.

Short Answer Questions

1. Which program begins in 1996, changing GE's culture?

2. Which aspect of the business complementary to GE fits well with GE's aircraft engine industry?

3. Who is the judge in hearings related to GE's purchase of the company that complements GE in various areas?

4. What is GE's TV manufacturing business traded for?

5. What acquisition will delay Jack's retirement?

(see the answer key)

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