Quiz: Chapter 20, Growing Services to Chapter 24, What This CEO Thing Is All About
|Name: _____________________________||Period: ___________________________|
This quiz consists of 5 multiple choice and 5 short answer questions.
Multiple Choice Questions
Directions: Circle the correct answer.
1. Who initially questions GE's quality of products and services?
c) A governmental investigation.
d) Human resources.
2. How do local utility engineers use GE's power systems home pages?
a) To compare the cost of heating turbines.
b) To compare heat rate and fuel burn in turbines.
c) To compare the cost of fueling turbines.
d) To compare the price of turbines.
3. Who sets the tone in a company and shares the best ideas and knowledge?
a) Human resources.
b) The corporate attorney.
c) The CEO.
d) The employees.
4. When Jack reflects on things that worked for him as CEO,...
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