View a FREE sample

This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 20, Growing Services.

Multiple Choice Questions

1. What company does Jack try to buy to increase GE's exposure?
(a) NPR Radio.
(b) Fox News Network.
(c) Sun Records.
(d) Cox Communications.

2. Who throws a huge party for Jack to introduce him to important people?
(a) The Harvard Alumni Association.
(b) Bill Druckerman.
(c) Reg Jones.
(d) Roy Johnson.

3. Where does Jack move to when he's promoted as one of five sector executives?
(a) Fairton.
(b) Fairfield.
(c) Fairchild.
(d) Fairbanks.

4. What service began in 1993 to help dealers sell their appliances?
(a) Visa.
(b) GE Credit Corp.
(c) Store credit.
(d) In-house financing.

5. Who submits his resignation immediately after the announcement that Jack has been named CEO?
(a) Bill Druckerman.
(b) Roy Johnson.
(c) Reg Jones.
(d) Paolo Fresco.

Short Answer Questions

1. What does QMI stand for?

2. What does GE implement to produce positive growth results and exceed the company's goal?

3. As GE begins redefining its markets, which industry is the first to be reorganized?

4. Which two new-hires become important advisers to Jack for the remainder of his career with the company?

5. According to Jack, what is growing services all about?

(see the answer key)

This section contains 211 words (approx. 1 page at 300 words per page) View a FREE sample