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This test consists of 5 short answer questions, 10 short essay questions, and 1 (of 3) essay topics.

Short Answer Questions

1. What is rule number five?

2. What is rule number eight?

3. After Sam quasi-retired, financial analysts ___________.

4. The feeling of excitement about the work environment is called ___________.

5. What does Sam encourage his management and associates to always do?

Short Essay Questions

1. Who has been involved the most in the advancements in technology for Wal-Mart?

2. What are five rules given by Sam for running a successful company?

3. What does Sam think about the way he has spent his life? What is the message he gives at the end of the book?

4. When Sam decides to become less involved with the business, what two camps remain?

5. What happens when Sam comes out of retirement?

6. How does Sam motivate his employees?

7. Why does Sam give back to the community?

8. What is Sam's motto that he frequently repeats?

9. How does Sam counter the argument that Wal-Mart has destroyed the small shops in rural towns?

10. How does the increase in re-urbanization benefit Wal-Mart?

Essay Topics

Write an essay for ONE of the following topics:

Essay Topic 1

The secret of success is to put the customer first.

Part 1) Why is this the secret of success? Would you agree? Why or why not?

Part 2) How does Sam go about doing this? Do you believe he is successful at putting the customer first? Why or why not? How is this attitude of putting others first reflected throughout the entire Wal-Mart corporation?

Part 3) How do you put others first in your own life? How does this benefit both you and them?

Essay Topic 2

Sam credits the success of the business to the relationship between managers and their associates.

Part 1) Describe how Sam creates this type of relationship. How did this relationship evolve and develop over time? How was it improved over time?

Part 2) How does this relationship benefit business? How does it reflect the relationship between the business and the customer?

Part 3) How has the public been involved in Wal-Mart's growth? How does this benefit all involved? Why are unions not required, according to Sam? Do you agree? Why or why not?

Essay Topic 3

Sam has the personality of a promoter.

Part 1) How does he have the personality of a promoter? How has he acquired this personality?

Part 2) How does this personality benefit him and his business? How does this personality also benefit others? How does it hurt other people and businesses in the process?

Part 3) Would someone with a personality such as this ever feel satisfied? Why or why not? Would you want to have a personality such as this? Why or why not?

(see the answer keys)

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