1. What does Sam do everywhere he travels?
(a) He has to fight the competition.
(b) He has to check out the competition.
(c) He has to visit friends.
(d) He has to promote his business.

2. Why does Wal-Mart share information with its associates?
(a) To force them to make decisions within the company.
(b) To convince them that Sam cares about them.
(c) To make them more responsible.
(d) To forge a greater partnership with them.

3. Is this sharing of information considered a success?
(a) Sometimes.
(b) Yes.
(c) No.
(d) Rarely.

4. Although many people have contributed to the advances in technology at Wal-Mart, who gets the lion's share of gratitude from Sam?
(a) Helen Walton.
(b) Rob Walton.
(c) Mike Smith.
(d) David Glass.

5. Do Sam's kids feel as though Sam was not around during their childhood?
(a) Often.
(b) Yes.
(c) No.
(d) Sometimes.

Short Answer Questions

1. No matter how efficient or advanced their distribution center is or how great their technology might be, _______________are the real key to Wal-Mart's success.

2. What do the Walton kids all have to do?

3. Why has Sam pretty much fought all of the technological advances?

4. In the beginning, why was Sam unable to pay the associates well?

5. The one mistake that Helen cannot forgive Sam for _________________.

(see the answer key)

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