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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 15: Thinking Small.

Multiple Choice Questions

1. Sam wants to learn more about IBM computers to _________.
(a) Be ahead of the competition.
(b) Use computer technology just because he likes it.
(c) See what digital technology can do for Wal-Mart.
(d) Be cool.

2. What does Sam encourage his management and associates to always do?
(a) Think of fun and interesting things to do in the store.
(b) Work hard.
(c) Stay positive.
(d) Make work hours go by quickly.

3. The feeling of excitement about the work environment is called ___________.
(a) "Whistle while you work" mentality.
(b) "We Love Work" mentality.
(c) "Work is Fun" mentality.
(d) "Happiness" mentality.

4. Don Whitaker comes to the Wal-Mart organization from TG&Y. He is a hard-working and smart man who establishes a great philosophy for the company. What is this philosophy?
(a) Let's be quick and quiet.
(b) Let's be number one. Let's be honest and hard-working.
(c) Let's be out front. Let's do it right. Let's get it done now and get on with it.
(d) Let's do it now and do it right.

5. To encourage family togetherness, what does Sam do?
(a) The family must be home for dinner every night.
(b) His family must not go anywhere without him.
(c) He plans family vacations every weekend.
(d) He is his sons' Boy Scout leader.

Short Answer Questions

1. Sam notes ____________ regarding the idea that many consider him to be on the cutting edge of technology?

2. Sam says by making sure the customers are treated well, what will be the result?

3. What does Sam do after he establishes a Wal-Mart on the boundaries of big cities?

4. What is one of the most important changes in the Wal-Mart culture in recent years?

5. Why does Wal-Mart share information with its associates?

(see the answer key)

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