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This quiz consists of 5 multiple choice and 5 short answer questions through Behind the Counter.

Multiple Choice Questions

1. Which transport industry is intentionally wiped out in Southern California?
(a) Airline.
(b) Railway.
(c) Bus.
(d) Car.

2. What is the apparent ideal for employees in the restaurant industry?
(a) Quality training.
(b) Highly skilled personnel.
(c) Zero training.
(d) Perfect attendance.

3. In the 1960's and 1970's, the moment union activity was suspected at a McDonald's restaurant, a group of experienced managers and corporate executives called a ______ is sent in.
(a) Flying squad.
(b) Breaker crew.
(c) Scorched earth batallion.
(d) Secret service group.

4. What sort of tale is Carl Karcher considered to be an example of?
(a) Of Two Cities.
(b) Horatio Alger.
(c) Strictly cautionary.
(d) Abe Lincoln.

5. What is the annual turnover rate in the fast food industry at the writing of this book?
(a) 900%.
(b) 50-60%.
(c) 300 to 400%.
(d) 100%.

Short Answer Questions

1. Before entering the Ray A. Kroc Musem, visitors pass through what?

2. What were people called who served the food at drive-in restaurants?

3. Disney's broadcast of "Our Friend the Atom" is sponsored by which manufacturing company?

4. What do Ray Kroc and Walt Disney join to see battle in Europe in 1917?

5. What do prospective managers train for at Hamburger University?

(see the answer key)

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