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This test consists of 5 short answer questions, 10 short essay questions, and 1 (of 3) essay topics.

Short Answer Questions

1. Lawsuits against what corporation for their poor treatment of black patrons cost the company in money and in reputation, according to the author in Part Three: Chapter 10, “Managing with Heart”?

2. Dr. Charles Nemeroff is best known for his work in treating what?

3. Where was author Daniel Goleman born?

4. John Lochman is a psychologist at what university?

5. According to researchers in “Part Three: Chapter 9, “Intimate Enemies,” girls learn what faster than boys, and therefore become more skilled at expressing and reading emotions?

Short Essay Questions

1. Why do parents have the greatest influence in shaping a child’s brain, according to the author in Part Four: Chapter 14, “Temperament Is Not Destiny”?

2. How does the author describe the “healthy” and “unhealthy” ways of arguing in Part Three: “Chapter 9, Intimate Enemies”?

3. What growing movement in education is described by the author in Part Five: Chapter 16, “Schooling the Emotions”?

4. What health impacts from anger are described in Part Three: Chapter 11, “Mind and Medicine”? Who conducted studies on anger?

5. What is the author’s position in teaching “character”? What is his conclusion in this regard at the end of the book?

6. What program of John Lochman’s is decribed in Part Five: Chapter 15, “The Cost of Emotional Illiteracy”? What were the results of the program?

7. Harvard pediatrician T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. What are they?

8. What did Leslie Brody and Judith Hall discover about the developmental differences between boys and girls?

9. What can cause post-traumatic stress disorder in children? What makes a difference in a child’s ability to overcome PTSD?

10. What impacts do stress and anxiety have on the body, according to Bruce McEven?

Essay Topics

Write an essay for ONE of the following topics:

Essay Topic 1

Describe and analyze the relationship between psychopathic individuals and empathy. How does William Pithers suggest psychopaths can learn empathy? What examples does he use? Are there opposing viewpoints to his findings?

Essay Topic 2

Discuss the concept of optimism and its impact on emotional intelligence. How does optimism affect human health? Can optimism ever be a “bad” thing? Can a person learn skills to become optimistic?

Essay Topic 3

Describe and analyze the five categories of knowing one’s emotions devised by Peter Salovey and John Mayer. What are examples of each of these categories? How can these skills be improved upon?

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