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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Psychologist John Lochman designed a program to retrain aggressive boys in what?
(a) Anger management.
(b) Verbal development.
(c) Fear conditioning.
(d) Deferred gratification.

2. According to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning ,” what can help lessen the length and intensity of emotional responses or emotional hijackings, reshaping the brain to stand down from the constant state of emergency?
(a) Objective thinking.
(b) Psychotherapy.
(c) Working memory.
(d) Fear conditioning.

3. Sensitivity to prejudice has been addressed with what in an attempt to prevent lawsuits and conflict on the job?
(a) Harassment courses.
(b) Legal courses.
(c) Diversity courses.
(d) Religious courses.

4. Psychologist Bruce McEven showed in studies that what weaken the immune system, increasing vulnerability to diabetes, ulcers, and the spread of cancer?
(a) Anger and fear.
(b) Fear and loathing.
(c) Happiness and love.
(d) Stress and anxiety.

5. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the third?
(a) Intentionality.
(b) Confidence.
(c) Relatedness.
(d) Curiosity.

Short Answer Questions

1. Dr. Redford Williams found that being prone to what was a stronger predictor of dying young than other risk factors including smoking, high blood pressure, and high cholesterol?

2. As businesses rely more and more on teamwork in a global environment, the more prized employees will be the ones who demonstrate what?

3. Jerome Kagan is a developmental psychologist from what university?

4. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the third discussed in Part Four: Chapter 12, “The Family Crucible”?

5. What does “PTSD” stand for?

Short Essay Questions

1. What is the author’s position in teaching “character”? What is his conclusion in this regard at the end of the book?

2. Harvard pediatrician T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. What are they?

3. What health impacts from anger are described in Part Three: Chapter 11, “Mind and Medicine”? Who conducted studies on anger?

4. What did Richard Davidson discover as a link to temperament? How is this link described in Part Four: Chapter 14, “Temperament Is Not Destiny”?

5. Why is “bullying” an inadequate managerial technique, according to the author in Part Three: Chapter 10, “Managing with Heart”? What does good management mean?

6. What discovery did Dr. David Spiegel make regarding emotions and the body?

7. What program of John Lochman’s is decribed in Part Five: Chapter 15, “The Cost of Emotional Illiteracy”? What were the results of the program?

8. What does the author give as reasons for the higher divorce rates today than 100 years ago in Part Three: “Chapter 9, Intimate Enemies”?

9. What is the impact of post-traumatic stress disorder in children, according to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

10. What does the author state in regard to personal prejudice in the workplace in Part Three: Chapter 10, “Managing with Heart”?

(see the answer keys)

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