View a FREE sample

This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Who are the psychologists who first published the concept of emotional intelligence in 1990?
(a) Peter Salovey and John D. Mayer.
(b) Judith Hall and Lizabeth Roemer.
(c) Jerome Kagan and Robert Rosenthal.
(d) Robert Rosenthal and Judith Hall.

2. Following criticism from Senator Charles Grassley of the Senate Finance Committee, Nemeroff resigned as chair of the psychiatry department at what institution?
(a) The University of Washington.
(b) Emory University.
(c) The University of North Carolina at Chapel Hill.
(d) Rutgers University.

3. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the second piece of advice he gives?
(a) Offer a solution.
(b) Be sympathetic.
(c) Be specific.
(d) Be present.

4. At what institution does Dr. Redford Williams work?
(a) Yale University.
(b) Rutgers University.
(c) Duke University.
(d) Harvard University.

5. Who found that husbands find disagreements more stressful and therefore have a lower threshold for flooding leading them to stonewall as a protective defense?
(a) Ted Huston.
(b) Robert Rosenthal.
(c) Robert Levenson.
(d) William Stern.

Short Answer Questions

1. According to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy,” emotional illiterates tend toward what?

2. Dr. John Gottman worked with whom to identify the three most toxic parenting styles?

3. Dr. Judith Lewis Herman discovered three vital stages for retraining the brain of people suffering from PTSD. What is the second stage discussed in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

4. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?

5. According to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning ,” what can help lessen the length and intensity of emotional responses or emotional hijackings, reshaping the brain to stand down from the constant state of emergency?

Short Essay Questions

1. What is the impact of emotional illiteracy, according to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy”?

2. What biological explanation does Dr. Charles Nemeroff give for PTSD in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

3. What is the impact of post-traumatic stress disorder in children, according to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

4. What is the author’s position in teaching “character”? What is his conclusion in this regard at the end of the book?

5. What does the author state in regard to personal prejudice in the workplace in Part Three: Chapter 10, “Managing with Heart”?

6. What three toxic parenting styles are described in Part Four: Chapter 12, “The Family Crucible”? Who identified these styles?

7. What impact does abuse have on a child’s perceptions of empathy?

8. What can cause post-traumatic stress disorder in children? What makes a difference in a child’s ability to overcome PTSD?

9. How does the author describe the “healthy” and “unhealthy” ways of arguing in Part Three: “Chapter 9, Intimate Enemies”?

10. What program of John Lochman’s is decribed in Part Five: Chapter 15, “The Cost of Emotional Illiteracy”? What were the results of the program?

(see the answer keys)

This section contains 944 words (approx. 4 pages at 300 words per page) View a FREE sample