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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. According to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning ,” what can help lessen the length and intensity of emotional responses or emotional hijackings, reshaping the brain to stand down from the constant state of emergency?
(a) Working memory.
(b) Fear conditioning.
(c) Psychotherapy.
(d) Objective thinking.

2. The way men and women communicate comes from training in childhood and what, according to the author in Part Three: Chapter 9, “Intimate Enemies”?
(a) Intuition.
(b) School education.
(c) Verbal development.
(d) Mathematical development.

3. Where did Dr. Charles Nemeroff earn his Ph.D. in neurobiology?
(a) The University of New Hampshire.
(b) The University of North Carolina at Chapel Hill.
(c) Yale University.
(d) The University of Washington.

4. Author Daniel Goleman has been nominated for what prestigious award two times?
(a) The Nebula Award.
(b) The Ambassador book Award.
(c) The National Book Award.
(d) The Pulitzer Prize.

5. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the first discussed in Part Four: Chapter 12, “The Family Crucible”?
(a) Being too laissez-faire.
(b) Over acknowledgment of feelings.
(c) Ignoring feelings altogether.
(d) Showing no respect for the child’s feelings.

Short Answer Questions

1. When was Dr. Charles Nemeroff born?

2. What did a Stanford University Medical School study find to be the emotion that does the most damage to the heart?

3. T. Berry Brazelton is a pediatrician from what institution?

4. Dr. Redford Williams found that being prone to what was a stronger predictor of dying young than other risk factors including smoking, high blood pressure, and high cholesterol?

5. Lawsuits against what corporation for their poor treatment of black patrons cost the company in money and in reputation, according to the author in Part Three: Chapter 10, “Managing with Heart”?

Short Essay Questions

1. What can cause post-traumatic stress disorder in children? What makes a difference in a child’s ability to overcome PTSD?

2. What is the impact of post-traumatic stress disorder in children, according to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

3. What discovery did Dr. David Spiegel make regarding emotions and the body?

4. What does the author give as reasons for the higher divorce rates today than 100 years ago in Part Three: “Chapter 9, Intimate Enemies”?

5. What did Leslie Brody and Judith Hall discover about the developmental differences between boys and girls?

6. What is the author’s position in teaching “character”? What is his conclusion in this regard at the end of the book?

7. Why is “bullying” an inadequate managerial technique, according to the author in Part Three: Chapter 10, “Managing with Heart”? What does good management mean?

8. What program of John Lochman’s is decribed in Part Five: Chapter 15, “The Cost of Emotional Illiteracy”? What were the results of the program?

9. What discovery did Robert Ader make regarding emotions? What impact did this study have?

10. What study on the engineers at Bell Labs is described in Part Three: Chapter 10, “Managing with Heart”? What results were found?

(see the answer keys)

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