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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the first discussed in Part Four: Chapter 12, “The Family Crucible”?
(a) Being too laissez-faire.
(b) Ignoring feelings altogether.
(c) Over acknowledgment of feelings.
(d) Showing no respect for the child’s feelings.

2. Children who are disciplined irregularly or based on the mood of the parents learn what that can follow them through life, according to the author in Part Four: Chapter 12, “The Family Crucible”?
(a) Distress.
(b) Aggression.
(c) Empathy.
(d) Confidence.

3. Who are the psychologists who first published the concept of emotional intelligence in 1990?
(a) Peter Salovey and John D. Mayer.
(b) Jerome Kagan and Robert Rosenthal.
(c) Judith Hall and Lizabeth Roemer.
(d) Robert Rosenthal and Judith Hall.

4. Leslie Brody and who summarize research on the emotional development of boys and girls in Part Three: Chapter 9, “Intimate Enemies”?
(a) Robert Levenson.
(b) Harry Levinson.
(c) C. R. Snyder.
(d) Judith Hall.

5. Psychologist Richard Davidson works at what university?
(a) The University of Wisconsin.
(b) Duke University.
(c) The University of New Hampshire.
(d) Emory University.

Short Answer Questions

1. According to the author in Part Three: Chapter 10, “Managing with Heart,” the days of the bully manager are over in favor of building what in the workplace?

2. Abuse warps a child's perceptions about what, according to the author in Part Four: Chapter 12, “The Family Crucible”?

3. Dr. Judith Lewis Herman is a professor of clinical psychiatry at the Medical School of what institution?

4. John Lochman is a psychologist at what university?

5. Dr. David Spiegel is one of the most respected experts in the clinical uses of what?

Short Essay Questions

1. What three toxic parenting styles are described in Part Four: Chapter 12, “The Family Crucible”? Who identified these styles?

2. What growing movement in education is described by the author in Part Five: Chapter 16, “Schooling the Emotions”?

3. What advice does Harry Levinson give to managers on coaching employees in Part Three: Chapter 10, “Managing with Heart”?

4. What is the author’s position in teaching “character”? What is his conclusion in this regard at the end of the book?

5. What is the impact of post-traumatic stress disorder in children, according to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

6. How does the author describe the “healthy” and “unhealthy” ways of arguing in Part Three: “Chapter 9, Intimate Enemies”?

7. What can cause post-traumatic stress disorder in children? What makes a difference in a child’s ability to overcome PTSD?

8. What impact does abuse have on a child’s perceptions of empathy?

9. What health impacts from anger are described in Part Three: Chapter 11, “Mind and Medicine”? Who conducted studies on anger?

10. How does family impact a child’s development of emotional intelligence?

(see the answer keys)

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