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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Venting anger generally does what, according to the author in Part Two: Chapter 5, “Passion's Slaves”?
(a) Fuels it.
(b) Acknowledges it.
(c) Reduces it.
(d) Justifies it.

2. Dolf Zillmann gives two methods for diffusing anger. What is the first?
(a) Challenge the angry thoughts before taking action.
(b) Remove yourself from the setting that triggers the anger.
(c) Release the anger in a constructive manner.
(d) Find someone to council you about the anger.

3. Psychologists Peter Salovey and John Mayer define emotional intelligence into five categories. What is the third category?
(a) Managing emotions.
(b) Motivating one's self.
(c) Handling relationships.
(d) Knowing one’s emotions.

4. The left and right pre-frontal lobes of the brain’s cortex balance the emotional responses of what?
(a) The hippocampus.
(b) The olfactory lobe.
(c) The neocortex.
(d) The amygdala.

5. Walter Mischel works as a psychologist at what university?
(a) Pennsylvania State University.
(b) New York University.
(c) Columbia University.
(d) The University of Wisconsin.

Short Answer Questions

1. For what publication did Daniel Goleman write for twelve years, specializing in psychology and brain sciences?

2. What does “DSM” refer to?

3. Charisma combines four separate interpersonal intelligence components, according to what two psychologists discussed in Part Two: Chapter 8, “The Social Arts”?

4. Howard Gardner works at what institution?

5. Emotionally abused children develop keen skills in interpreting the moods of others as a means of what, according to the author in Part Two: Chapter 7, “The Roots of Empathy”?

Short Essay Questions

1. What term does Dr. Antonio Damasio give for “gut feelings”? What is their importance?

2. What two methods does Dolf Zillmann give for diffusing anger in Part Two: Chapter 5, “Passion's Slaves”?

3. What test did Walter Mischel devise in the 1960s? How is the test described in Part Two: Chapter 6, “The Master Aptitude”?

4. How is emotional hijacking described in Part One: Chapter 2, “Anatomy of an Emotional Hijacking”?

5. What is the purpose of the neocortex? When was the neocortex developed in mammals?

6. What did Daniel Stern term the process of reinforcing empathy in children? How is this defined in Part Two: Chapter 7, “The Roots of Empathy”?

7. How is dyssemia defined in Part Two: Chapter 8, “The Social Arts”? How common is dyssemia?

8. What biological explanation is given as a possible cause for alexithymia in Part Two: Chapter 4, “Know Thyself”?

9. How does researcher Paul Ekman describe his three “display rules” for emotions in Part Two: Chapter 8, “The Social Arts”?

10. What test of Robert Rosenthal’s is described in Part Two: Chapter 7, “The Roots of Empathy”? How is the test described?

(see the answer keys)

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