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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11.

Multiple Choice Questions

1. What component of the brain remembers facts and context?
(a) The hippocampus.
(b) The amygdala.
(c) The neocortex.
(d) The olfactory lobe.

2. Who found that husbands find disagreements more stressful and therefore have a lower threshold for flooding leading them to stonewall as a protective defense?
(a) Robert Rosenthal.
(b) Robert Levenson.
(c) Ted Huston.
(d) William Stern.

3. Psychologist C. R. Snyder works at what university?
(a) Emory University.
(b) The University of Washington.
(c) Harvard University.
(d) The University of Kansas.

4. What did a Stanford University Medical School study find to be the emotion that does the most damage to the heart?
(a) Love.
(b) Jealousy.
(c) Anger.
(d) Fear.

5. What does “DSM” refer to?
(a) Depression and Sleep Apnea Medicine.
(b) Diagnostic and Statistical Manual of Mental Disorders.
(c) Damaging Social Manners.
(d) Disease Spreading Material.

Short Answer Questions

1. In the doctor patient relationship, the doctor is trained to treat disease and injury but not what, according to the author in Part Three: Chapter 11, “Mind and Medicine”?

2. Alexithymia is a term coined by what psychotherapist in 1972?

3. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the third piece of advice he gives?

4. Researcher Paul Ekman names three kinds of display rules in Part Two: Chapter 8, “The Social Arts.” What is the third?

5. According to the author in Part Three: Chapter 10, “Managing with Heart,” the days of the bully manager are over in favor of building what in the workplace?

(see the answer key)

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