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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11.

Multiple Choice Questions

1. An example of the social skills of charisma is exemplified by a scenario with an elderly Japanese man calming who on a bus in Part Two: Chapter 8, “The Social Arts”?
(a) A hysterical mother.
(b) A violent felon.
(c) A rude teenager.
(d) A belligerent drunk.

2. What are released by the adrenal glands as a reaction to stress, raising blood pressure, heart rate and the breathing rate and increasing muscle strength in a state of alertness?
(a) Enzymes.
(b) Catecholamines.
(c) Carbohydrates.
(d) Proteins.

3. Psychiatrist Daniel Stern identified the process of reinforcing empathy in children as what?
(a) Enchantment.
(b) Metamorphosis.
(c) Attunement.
(d) Reliance.

4. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the first piece of advice he gives?
(a) Be sympathetic.
(b) Offer a solution.
(c) Be specific.
(d) Be present.

5. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?
(a) Depression.
(b) Dyspareunia.
(c) Schizophrenia.
(d) Hypomania.

Short Answer Questions

1. The neocortex in humans is _____ than in other species.

2. What notable book did psychiatrist Daniel Stern write?

3. Dolf Zillmann gives two methods for diffusing anger. What is the second?

4. According to the author in “Part Three: Chapter 9, “Intimate Enemies,” boys honor independence while girls treasure what?

5. What does “FACS” stand for?

(see the answer key)

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