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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11.

Multiple Choice Questions

1. The way men and women communicate comes from training in childhood and what, according to the author in Part Three: Chapter 9, “Intimate Enemies”?
(a) Verbal development.
(b) School education.
(c) Intuition.
(d) Mathematical development.

2. The author refers to EI as which of the following?
(a) An adverse reaction.
(b) A clinical disease.
(c) An inherited gene.
(d) A meta-ability.

3. What researcher argues that the roots of morality come from empathy?
(a) Richard Davidson.
(b) Robert Hare.
(c) Martin Hoffman.
(d) Jerome Kagan.

4. Emotionally abused children develop keen skills in interpreting the moods of others as a means of what, according to the author in Part Two: Chapter 7, “The Roots of Empathy”?
(a) Reliance.
(b) Survival.
(c) Competition.
(d) Rage.

5. Psychologists Lizabeth Roemer and Thomas Borkovec work at what university?
(a) Pennsylvania State University.
(b) New York University.
(c) Yale University.
(d) The University of Iowa.

Short Answer Questions

1. What psychologist tracked 200 couples identifying significant signs that predict which marriages will fail based on how they handle disagreements?

2. Howard Gardner works at what institution?

3. Dr. Antonio Damasio labels what are commonly known as “gut feelings” with what term?

4. Daniel Goleman currently co-directs the Consortium for Research on Emotional Intelligence in Organizations at what university?

5. In the study at Bell Labs, the star performers were identified as the ones who know the value of building what, according to the author in Part Three: Chapter 10, “Managing with Heart”?

(see the answer key)

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