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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11.

Multiple Choice Questions

1. During an emotional hijacking, emotions interfere with what, also known as the ability to take in and process information?
(a) Intelligence Quotient.
(b) Verbal development.
(c) Somatic markers.
(d) Working memory.

2. What is the specialization of Howard Gardner?
(a) Neuroscience.
(b) Prison psychology.
(c) Marriage counseling.
(d) Developmental psychology.

3. Dolf Zillmann gives two methods for diffusing anger. What is the second?
(a) Find someone to council you about the anger.
(b) Release the anger in a constructive manner.
(c) Remove yourself from the setting that triggers the anger.
(d) Challenge the angry thoughts before taking action.

4. John Mayer names three styles of handling one’s emotions. What is the first?
(a) The engulfed.
(b) The self-aware.
(c) The accepting.
(d) The justified.

5. Walter Mischel works as a psychologist at what university?
(a) Pennsylvania State University.
(b) New York University.
(c) Columbia University.
(d) The University of Wisconsin.

Short Answer Questions

1. What prison psychologist states that some psychopaths can learn empathy by playing the role of their victims and by hearing and reading the statements of their victims?

2. Walter Mischel’s test in the 1960s measured what?

3. What psychologist states that psychopaths may lack compassion and empathy for others because they themselves do not feel fear and cannot anticipate consequences in Part Two: Chapter 7, “The Roots of Empathy”?

4. Psychologist C. R. Snyder studied students’ grades in relation to their level of what?

5. According to the author in “Part Three: Chapter 11, Mind and Medicine,” various studies prove that helping people manage their emotions is a form of what?

(see the answer key)

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