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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What is medically recognized as a mental and emotional condition in which a person experiences intense feelings of depression, discontent and indifference to the world around them?
(a) Depression.
(b) Bipolar disorder
(c) Narcissistic personality disorder.
(d) Dysphoria.

2. What percentage or more of an emotional message is communicated non-verbally?
(a) 90%.
(b) 75%.
(c) 35%.
(d) 20%.

3. What surrounds the brain stem like a ring providing improved tools for survival such as learning and memory?
(a) The amygdala.
(b) The limbic system.
(c) The olfactory lobe.
(d) The neocortex.

4. What is the first part of the human fetal brain to develop?
(a) The neocortex.
(b) The brainstem.
(c) The amygdala.
(d) The hippocampus.

5. What term refers to a learning disability in reading nonverbal messages?
(a) Dyslexia.
(b) Dyscalculia.
(c) Dyspraxia.
(d) Dyssemia.

6. John Mayer names three styles of handling one’s emotions. What is the third?
(a) The engulfed.
(b) The justified.
(c) The self-aware.
(d) The accepting.

7. During an emotional hijacking, emotions interfere with what, also known as the ability to take in and process information?
(a) Verbal development.
(b) Working memory.
(c) Somatic markers.
(d) Intelligence Quotient.

8. Worriers believe they are planning ahead to ward off danger, but in fact, the act of worrying prevents them from what, according to the author?
(a) Objective thinking.
(b) Neural hijacking.
(c) Self-awareness.
(d) Fight or flight.

9. What release is a crucial component of the fight-or-flight response of the sympathetic nervous system?
(a) Carbohydrate.
(b) Carbon Dioxide.
(c) Adrenaline.
(d) Oxygen.

10. What psychologist developed a test for empathy called the Profile of Nonverbal Sensitivity?
(a) Thomas Borkovec.
(b) Ulf Dimberg.
(c) Paul Ekman.
(d) Robert Rosenthal.

11. Psychologist Mihaly Csikszentmihalyi works at what university?
(a) Claremont Graduate University.
(b) Rutgers University.
(c) Stanford University.
(d) Harvard University.

12. John Mayer names three styles of handling one’s emotions. What is the first?
(a) The justified.
(b) The accepting.
(c) The self-aware.
(d) The engulfed.

13. Joseph LeDoux found that sensory signals from the eye or ear go to the thalamus and then to what?
(a) The left pre-frontal lobe.
(b) The neocortex.
(c) The amygdala.
(d) The olfactory lobe.

14. John Mayer is a psychologist at what institution?
(a) Claremont Graduate University.
(b) New York University.
(c) The University of New Hampshire.
(d) Columbia University.

15. Dolf Zillmann gives two methods for diffusing anger. What is the first?
(a) Release the anger in a constructive manner.
(b) Find someone to council you about the anger.
(c) Challenge the angry thoughts before taking action.
(d) Remove yourself from the setting that triggers the anger.

Short Answer Questions

1. What does “DSM” refer to?

2. Researcher Paul Ekman names three kinds of display rules in Part Two: Chapter 8, “The Social Arts.” What is the second?

3. Psychologist C. R. Snyder works at what university?

4. Dolf Zillmann gives two methods for diffusing anger. What is the second?

5. What refers to being aware of one's mood and one's thoughts about that mood at the same time?

(see the answer keys)

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