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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Howard Gardner works at what institution?
(a) The University of Wisconsin.
(b) Emory University.
(c) The Harvard School of Education.
(d) Claremont Graduate University.

2. Dr. Antonio Damasio labels what are commonly known as “gut feelings” with what term?
(a) Informal networks.
(b) Emotions.
(c) Somatic markers.
(d) Working memory.

3. During an emotional hijacking, emotions interfere with what, also known as the ability to take in and process information?
(a) Verbal development.
(b) Somatic markers.
(c) Intelligence Quotient.
(d) Working memory.

4. Researcher Paul Ekman names three kinds of display rules in Part Two: Chapter 8, “The Social Arts.” What is the first?
(a) Substituting.
(b) Minimizing.
(c) Inventing.
(d) Exaggerating.

5. What percentage or more of an emotional message is communicated non-verbally?
(a) 90%.
(b) 75%.
(c) 20%.
(d) 35%.

6. What does “DSM” refer to?
(a) Depression and Sleep Apnea Medicine.
(b) Diagnostic and Statistical Manual of Mental Disorders.
(c) Disease Spreading Material.
(d) Damaging Social Manners.

7. Emotions, like instincts, have helped humans survive by doing what, according to the author in Part One: Chapter 1, “What Are Emotions For?”
(a) Portraying strength.
(b) Creating a universal language for all humans.
(c) Encouraging relationships.
(d) Driving them to action.

8. Daniel Goleman currently co-directs the Consortium for Research on Emotional Intelligence in Organizations at what university?
(a) The University of Washington.
(b) New York University.
(c) Rutgers University.
(d) The University of Alabama.

9. What name refers to the groups of nuclei in the limbic system which store emotional memory assigning meaning to feelings?
(a) The amygdala.
(b) The olfactory lobe.
(c) The brainstem.
(d) The neocortex.

10. Dolf Zillmann gives two methods for diffusing anger. What is the first?
(a) Challenge the angry thoughts before taking action.
(b) Release the anger in a constructive manner.
(c) Find someone to council you about the anger.
(d) Remove yourself from the setting that triggers the anger.

11. Psychologist Mihaly Csikszentmihalyi works at what university?
(a) Stanford University.
(b) Harvard University.
(c) Rutgers University.
(d) Claremont Graduate University.

12. What psychologist developed a test for empathy called the Profile of Nonverbal Sensitivity?
(a) Ulf Dimberg.
(b) Robert Rosenthal.
(c) Paul Ekman.
(d) Thomas Borkovec.

13. Emotionally neglected children have a tendency to do what, according to the author in Part Two: Chapter 7, “The Roots of Empathy”?
(a) Disconnect from others.
(b) Attain higher standards than others.
(c) Build relationships too early.
(d) Overly attach themselves to others.

14. The left pre-frontal lobe of the brain can turn off or dampen what emotion?
(a) Love.
(b) Distress.
(c) Empathy.
(d) Anger.

15. Charisma combines four separate interpersonal intelligence components, according to what two psychologists discussed in Part Two: Chapter 8, “The Social Arts”?
(a) Ulf Dimberg and Peter Salovey.
(b) Ted Huston and Martin Seligman.
(c) Thomas Hatch and Howard Gardner.
(d) Mihaly Csikszentmihalyi and T. Berry Brazelton.

Short Answer Questions

1. What German psychologist coined the term “IQ”?

2. Walter Mischel works as a psychologist at what university?

3. Mihaly Csikszentmihalyi refers to a state of high concentration, self-forgetfulness, and mild ecstasy as being what?

4. John Mayer names three styles of handling one’s emotions. What is the third?

5. What does “FACS” stand for?

(see the answer keys)

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