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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Psychologist John Lochman designed a program to retrain aggressive boys in what?
(a) Deferred gratification.
(b) Verbal development.
(c) Anger management.
(d) Fear conditioning.

2. Where is neuroscientist Torsten Wiesel from?
(a) Poland
(b) Greenland.
(c) Sweden.
(d) Finland.

3. Emotional intelligence can be called what, according to the author in Part Five: Chapter 16, “Schooling the Emotions”?
(a) Temperance.
(b) Connectedness.
(c) Character.
(d) Rationality.

4. In the doctor patient relationship, the doctor is trained to treat disease and injury but not what, according to the author in Part Three: Chapter 11, “Mind and Medicine”?
(a) The emotional needs of the patient.
(b) The needs of the family.
(c) The financial needs of the patient.
(d) The religious needs of the patient.

5. Who are the psychologists who first published the concept of emotional intelligence in 1990?
(a) Jerome Kagan and Robert Rosenthal.
(b) Robert Rosenthal and Judith Hall.
(c) Peter Salovey and John D. Mayer.
(d) Judith Hall and Lizabeth Roemer.

6. According to Dr. Charles Nemeroff, the sufferers of PTSD experience a numbing of pain thanks to a higher secretion of what?
(a) Carbon Dioxide.
(b) Adrenaline.
(c) Oxygen.
(d) Endorphins.

7. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?
(a) Dyspareunia.
(b) Depression.
(c) Hypomania.
(d) Schizophrenia.

8. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the third described in Part Four: Chapter 14, “Temperament Is Not Destiny”?
(a) Timid.
(b) Melancholy.
(c) Bold.
(d) Upbeat.

9. What does “SEL” stand for?
(a) Socially Endangered Limitations.
(b) Short-term Experimental License.
(c) Social and Emotional Learning.
(d) Specific Empathy Library.

10. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the first of these?
(a) Cooperativeness.
(b) Curiosity.
(c) Confidence.
(d) Relatedness.

11. According to the author in Part Three: Chapter 10, “Managing with Heart,” one management consultant stated that “stress makes people” what?
(a) Take risks.
(b) Mean.
(c) Stupid.
(d) Crazy.

12. Hilda Bruch pioneered the study of eating disorders that identified the two-part cause. What was the first part?
(a) Girls with eating disorders were compassionate and uncoordinated.
(b) Girls with eating disorders could not distinguish one feeling from another.
(c) Girls with eating disorders were enraged and under stimulated.
(d) Girls with eating disorders felt ashamed and were unable to feel compassion.

13. Dr. Redford Williams found that being prone to what was a stronger predictor of dying young than other risk factors including smoking, high blood pressure, and high cholesterol?
(a) Anger.
(b) Education.
(c) Rationality.
(d) Depression.

14. Dr. David Spiegel is one of the most respected experts in the clinical uses of what?
(a) Self-awareness.
(b) Fear conditioning.
(c) Psychotherapy.
(d) Hypnosis.

15. Physical changes in the brains of PTSD sufferers include: increased production of stress hormones and a lowered ability to control what response?
(a) Neural hijacking.
(b) Fight or flight.
(c) Objective thinking.
(d) Fear conditioning.

Short Answer Questions

1. In the study at Bell Labs, the star performers were identified as the ones who know the value of building what, according to the author in Part Three: Chapter 10, “Managing with Heart”?

2. Following criticism from Senator Charles Grassley of the Senate Finance Committee, Nemeroff resigned as chair of the psychiatry department at what institution?

3. Sensitivity to prejudice has been addressed with what in an attempt to prevent lawsuits and conflict on the job?

4. Dr. Judith Lewis Herman discovered three vital stages for retraining the brain of people suffering from PTSD. What is the third stage discussed in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

5. At what institution does Dr. Redford Williams work?

(see the answer keys)

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