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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What is the process of associating non-threatening things with something feared?
(a) Psychotherapy.
(b) Working memory.
(c) Fear conditioning.
(d) Temperance.

2. Where is neuroscientist Torsten Wiesel from?
(a) Poland
(b) Greenland.
(c) Sweden.
(d) Finland.

3. Who found that husbands find disagreements more stressful and therefore have a lower threshold for flooding leading them to stonewall as a protective defense?
(a) Robert Levenson.
(b) Ted Huston.
(c) William Stern.
(d) Robert Rosenthal.

4. According to the author in Part Three: Chapter 10, “Managing with Heart,” the days of the bully manager are over in favor of building what in the workplace?
(a) Friendships and respect.
(b) Positive attitude.
(c) Company pride.
(d) Consensus and harmony.

5. According to studies by Richard Davidson, people who were cheerful in temperament showed more activity in what part of the brain?
(a) The olfactory lobe.
(b) The limbic system.
(c) The hippocampus.
(d) The left pre-frontal lobe.

6. Where was author Daniel Goleman born?
(a) Tacoma, Washington.
(b) Phoenix, Arizona.
(c) Twin Falls, Idaho.
(d) Stockton, California.

7. Lawsuits against what corporation for their poor treatment of black patrons cost the company in money and in reputation, according to the author in Part Three: Chapter 10, “Managing with Heart”?
(a) Denny’s restaurants.
(b) Bank of America.
(c) Chick-fil-A.
(d) Wal-Mart.

8. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?
(a) Schizophrenia.
(b) Dyspareunia.
(c) Depression.
(d) Hypomania.

9. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the first of these?
(a) Confidence.
(b) Cooperativeness.
(c) Curiosity.
(d) Relatedness.

10. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the first discussed in Part Four: Chapter 12, “The Family Crucible”?
(a) Being too laissez-faire.
(b) Showing no respect for the child’s feelings.
(c) Ignoring feelings altogether.
(d) Over acknowledgment of feelings.

11. According to Dr. Charles Nemeroff, the sufferers of PTSD experience a numbing of pain thanks to a higher secretion of what?
(a) Endorphins.
(b) Carbon Dioxide.
(c) Adrenaline.
(d) Oxygen.

12. Where did Dr. Charles Nemeroff earn his Ph.D. in neurobiology?
(a) Yale University.
(b) The University of Washington.
(c) The University of New Hampshire.
(d) The University of North Carolina at Chapel Hill.

13. Physical changes in the brains of PTSD sufferers include: increased production of stress hormones and a lowered ability to control what response?
(a) Objective thinking.
(b) Fear conditioning.
(c) Fight or flight.
(d) Neural hijacking.

14. Dr. Judith Lewis Herman discovered three vital stages for retraining the brain of people suffering from PTSD. What is the first stage discussed in Part Four: Chapter 13, “Trauma and Emotional Relearning”?
(a) Acting out the trauma in a real world environment.
(b) Understanding the triggers and responses.
(c) Retelling and reconstructing the trauma in a safe environment.
(d) Mourning the trauma.

15. According to an example in “Part Three: Chapter 9, “Intimate Enemies,” when girls play a sports game and one gets injured, what happens?
(a) The game stops and attention goes to the one injured.
(b) New rules are made to avoid repeat injuries.
(c) The player that caused the injuries is ejected from the game.
(d) The game is cancelled and everyone goes home.

Short Answer Questions

1. According to studies by Jerome Kagan, the difference between timid and bold temperamental types is how easily what is stimulated?

2. Though it was long believed that the thalamus sent signals to the neocortex that then went to the amygdala, research by what neuroscientist discovered a direct connection from the thalamus to the amygdala?

3. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the second described in Part Four: Chapter 14, “Temperament Is Not Destiny”?

4. Emotional intelligence can be called what, according to the author in Part Five: Chapter 16, “Schooling the Emotions”?

5. According to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy,” emotional illiterates tend toward what?

(see the answer keys)

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