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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the second piece of advice he gives?
(a) Be sympathetic.
(b) Be present.
(c) Offer a solution.
(d) Be specific.

2. Marriages that began in 1890 suffered a divorce rate of what percentage, according to the author in Part Three: Chapter 9, “Intimate Enemies”?
(a) 2%.
(b) 10%.
(c) 14%.
(d) 6%.

3. When was Dr. Charles Nemeroff born?
(a) 1925.
(b) 1964.
(c) 1949.
(d) 1958.

4. Where did Dr. Charles Nemeroff earn his Ph.D. in neurobiology?
(a) The University of Washington.
(b) The University of New Hampshire.
(c) The University of North Carolina at Chapel Hill.
(d) Yale University.

5. Dr. John Gottman worked with whom to identify the three most toxic parenting styles?
(a) Lizabeth Roemer.
(b) Carole Hooven.
(c) Dolf Zillmann.
(d) Walter Mischel.

6. According to an example in “Part Three: Chapter 9, “Intimate Enemies,” when boys play a sports game and one gets injured, the injured is expected to do what?
(a) Plead for a penalty.
(b) Call for his mother.
(c) Get off the field.
(d) Get the attention of the referee.

7. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the first of these?
(a) Cooperativeness.
(b) Confidence.
(c) Curiosity.
(d) Relatedness.

8. Dr. David Spiegel studied women in the advanced stage of what disease?
(a) Alzheimer's.
(b) Glaucoma.
(c) AIDS.
(d) Breast cancer.

9. According to the author in Part Three: Chapter 10, “Managing with Heart,” one management consultant stated that “stress makes people” what?
(a) Take risks.
(b) Mean.
(c) Stupid.
(d) Crazy.

10. Where is neuroscientist Torsten Wiesel from?
(a) Finland.
(b) Sweden.
(c) Poland
(d) Greenland.

11. Author Daniel Goleman has been nominated for what prestigious award two times?
(a) The Nebula Award.
(b) The National Book Award.
(c) The Pulitzer Prize.
(d) The Ambassador book Award.

12. Emotional intelligence can be called what, according to the author in Part Five: Chapter 16, “Schooling the Emotions”?
(a) Character.
(b) Connectedness.
(c) Temperance.
(d) Rationality.

13. Marriages that began in 1990 suffered a divorce rate of what percentage, according to the author in Part Three: Chapter 9, “Intimate Enemies”?
(a) 89%.
(b) 34%.
(c) 67%.
(d) 20%.

14. What psychologist at the University of Texas summarizes his research by reporting that women want to talk to make an emotional connection, but men want to make a connection by doing things together?
(a) John Mayer.
(b) Ted Huston.
(c) Robert Ader.
(d) C. R. Snyder.

15. Children who are disciplined irregularly or based on the mood of the parents learn what that can follow them through life, according to the author in Part Four: Chapter 12, “The Family Crucible”?
(a) Aggression.
(b) Distress.
(c) Empathy.
(d) Confidence.

Short Answer Questions

1. What did a Stanford University Medical School study find to be the emotion that does the most damage to the heart?

2. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?

3. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the second discussed in Part Four: Chapter 12, “The Family Crucible”?

4. According to an example in “Part Three: Chapter 9, “Intimate Enemies,” when girls play a sports game and one gets injured, what happens?

5. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the second described in Part Four: Chapter 14, “Temperament Is Not Destiny”?

(see the answer keys)

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