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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Hilda Bruch pioneered the study of eating disorders that identified the two-part cause. What was the first part?
(a) Girls with eating disorders were compassionate and uncoordinated.
(b) Girls with eating disorders felt ashamed and were unable to feel compassion.
(c) Girls with eating disorders could not distinguish one feeling from another.
(d) Girls with eating disorders were enraged and under stimulated.

2. Abuse warps a child's perceptions about what, according to the author in Part Four: Chapter 12, “The Family Crucible”?
(a) Confidence.
(b) Aggression.
(c) Rationality.
(d) Empathy.

3. According to studies by Jerome Kagan, the difference between timid and bold temperamental types is how easily what is stimulated?
(a) The amygdala.
(b) The hippocampus.
(c) The brainstem.
(d) The neocortex.

4. What psychologist at the University of Texas summarizes his research by reporting that women want to talk to make an emotional connection, but men want to make a connection by doing things together?
(a) John Mayer.
(b) Ted Huston.
(c) C. R. Snyder.
(d) Robert Ader.

5. Marriages that began in 1890 suffered a divorce rate of what percentage, according to the author in Part Three: Chapter 9, “Intimate Enemies”?
(a) 6%.
(b) 2%.
(c) 14%.
(d) 10%.

6. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the second?
(a) Cooperativeness.
(b) Confidence.
(c) Curiosity.
(d) Relatedness.

7. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?
(a) Schizophrenia.
(b) Dyspareunia.
(c) Hypomania.
(d) Depression.

8. According to the author in “Part Three: Chapter 9, “Intimate Enemies,” boys honor independence while girls treasure what?
(a) Survival.
(b) Connectedness.
(c) Confidence.
(d) Rationality.

9. Emotional intelligence can be called what, according to the author in Part Five: Chapter 16, “Schooling the Emotions”?
(a) Temperance.
(b) Character.
(c) Connectedness.
(d) Rationality.

10. What does “PTSD” stand for?
(a) Post-traumatic stress disorder.
(b) Parental trauma suspension disorder.
(c) Psychological teenage stress dysfunction.
(d) Present-time sociological disorder.

11. What did a Stanford University Medical School study find to be the emotion that does the most damage to the heart?
(a) Fear.
(b) Love.
(c) Jealousy.
(d) Anger.

12. Which of the seven key factors of a child’s readiness for learning defined by T. Berry Brazelton means engaging with others?
(a) Cooperativeness.
(b) Curiosity.
(c) Relatedness.
(d) Confidence.

13. In what year did Hilda Bruch pioneer a study of eating disorders that identified a two-part cause?
(a) 1969.
(b) 1978.
(c) 1954.
(d) 1981.

14. Lawsuits against what corporation for their poor treatment of black patrons cost the company in money and in reputation, according to the author in Part Three: Chapter 10, “Managing with Heart”?
(a) Chick-fil-A.
(b) Denny’s restaurants.
(c) Wal-Mart.
(d) Bank of America.

15. Dr. David Spiegel studied women in the advanced stage of what disease?
(a) Glaucoma.
(b) Breast cancer.
(c) AIDS.
(d) Alzheimer's.

Short Answer Questions

1. Dr. Judith Lewis Herman discovered three vital stages for retraining the brain of people suffering from PTSD. What is the second stage discussed in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

2. In the study at Bell Labs, the star performers were identified as the ones who know the value of building what, according to the author in Part Three: Chapter 10, “Managing with Heart”?

3. According to Dr. Charles Nemeroff, the sufferers of PTSD experience a numbing of pain thanks to a higher secretion of what?

4. As businesses rely more and more on teamwork in a global environment, the more prized employees will be the ones who demonstrate what?

5. According to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy,” emotional illiterates tend toward what?

(see the answer keys)

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