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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. What does “PTSD” stand for?
(a) Post-traumatic stress disorder.
(b) Psychological teenage stress dysfunction.
(c) Parental trauma suspension disorder.
(d) Present-time sociological disorder.

2. The predisposition for melancholy or cheerfulness appears in what stage of development, according to the author in Part Four: Chapter 14, “Temperament Is Not Destiny”?
(a) The ninth year of life.
(b) The seventh year of life.
(c) The first year of life.
(d) The third year of life.

3. Abuse warps a child's perceptions about what, according to the author in Part Four: Chapter 12, “The Family Crucible”?
(a) Empathy.
(b) Rationality.
(c) Aggression.
(d) Confidence.

4. Where is neuroscientist Torsten Wiesel from?
(a) Greenland.
(b) Finland.
(c) Sweden.
(d) Poland

5. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the second discussed in Part Four: Chapter 12, “The Family Crucible”?
(a) Being too laissez-faire.
(b) Showing no respect for the child’s feelings.
(c) Ignoring feelings altogether.
(d) Over acknowledgment of feelings.

6. In what year did Hilda Bruch pioneer a study of eating disorders that identified a two-part cause?
(a) 1978.
(b) 1969.
(c) 1981.
(d) 1954.

7. Who found that husbands find disagreements more stressful and therefore have a lower threshold for flooding leading them to stonewall as a protective defense?
(a) Ted Huston.
(b) William Stern.
(c) Robert Levenson.
(d) Robert Rosenthal.

8. Emotional intelligence can be called what, according to the author in Part Five: Chapter 16, “Schooling the Emotions”?
(a) Character.
(b) Temperance.
(c) Connectedness.
(d) Rationality.

9. Psychologist John Lochman designed a program to retrain aggressive boys in what?
(a) Deferred gratification.
(b) Verbal development.
(c) Anger management.
(d) Fear conditioning.

10. According to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning ,” what can help lessen the length and intensity of emotional responses or emotional hijackings, reshaping the brain to stand down from the constant state of emergency?
(a) Fear conditioning.
(b) Objective thinking.
(c) Psychotherapy.
(d) Working memory.

11. Leslie Brody and who summarize research on the emotional development of boys and girls in Part Three: Chapter 9, “Intimate Enemies”?
(a) Judith Hall.
(b) Robert Levenson.
(c) Harry Levinson.
(d) C. R. Snyder.

12. Dr. Judith Lewis Herman is a professor of clinical psychiatry at the Medical School of what institution?
(a) Harvard University.
(b) Pennsylvania State University.
(c) The University of North Carolina at Chapel Hill.
(d) Yale University.

13. According to the author in Part Three: Chapter 10, “Managing with Heart,” the days of the bully manager are over in favor of building what in the workplace?
(a) Company pride.
(b) Friendships and respect.
(c) Consensus and harmony.
(d) Positive attitude.

14. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the fourth described in Part Four: Chapter 14, “Temperament Is Not Destiny”?
(a) Upbeat.
(b) Bold.
(c) Melancholy.
(d) Timid.

15. What psychologist discovered that the immune system is not separate from the brain, but connected to it through the part of the brain that regulates emotion?
(a) Robert Levenson.
(b) Robert Ader.
(c) Walter Mischel.
(d) Ted Huston.

Short Answer Questions

1. In the study at Bell Labs, the star performers were identified as the ones who know the value of building what, according to the author in Part Three: Chapter 10, “Managing with Heart”?

2. According to the author in Part Three: Chapter 10, “Managing with Heart,” one management consultant stated that “stress makes people” what?

3. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the first of these?

4. At what institution does psychologist Bruce McEven work?

5. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the second described in Part Four: Chapter 14, “Temperament Is Not Destiny”?

(see the answer keys)

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