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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 13.

Multiple Choice Questions

1. For what publication did Daniel Goleman write for twelve years, specializing in psychology and brain sciences?
(a) The New York Times.
(b) The Denver Post.
(c) The San Francisco Chronicle.
(d) The Chicago Tribune.

2. Charisma combines four separate interpersonal intelligence components. What is the first?
(a) Social analysis.
(b) Negotiating solutions.
(c) Organizing groups.
(d) Personal connection.

3. Walter Mischel’s test in the 1960s measured what?
(a) Marriages and arguments.
(b) Childhood obesity.
(c) Deferred gratification.
(d) Post-traumatic stress disorder.

4. Where is researcher Ulf Dimberg from?
(a) Sweden.
(b) Poland.
(c) Iceland.
(d) Germany.

5. John Mayer names three styles of handling one’s emotions. What is the third?
(a) The self-aware.
(b) The accepting.
(c) The justified.
(d) The engulfed.

Short Answer Questions

1. Emotionally neglected children have a tendency to do what, according to the author in Part Two: Chapter 7, “The Roots of Empathy”?

2. John Mayer names three styles of handling one’s emotions. What is the second?

3. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?

4. Lawsuits against what corporation for their poor treatment of black patrons cost the company in money and in reputation, according to the author in Part Three: Chapter 10, “Managing with Heart”?

5. According to the author in Part Two: Chapter 5, “Passion's Slaves,” balancing the extremes of emotion leads to a state of well-being, or what the early Christian church called what?

(see the answer key)

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