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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Dr. John Gottman worked with whom to identify the three most toxic parenting styles?
(a) Carole Hooven.
(b) Lizabeth Roemer.
(c) Walter Mischel.
(d) Dolf Zillmann.

2. Dr. Judith Lewis Herman discovered three vital stages for retraining the brain of people suffering from PTSD. What is the first stage discussed in Part Four: Chapter 13, “Trauma and Emotional Relearning”?
(a) Retelling and reconstructing the trauma in a safe environment.
(b) Mourning the trauma.
(c) Acting out the trauma in a real world environment.
(d) Understanding the triggers and responses.

3. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the third?
(a) Confidence.
(b) Intentionality.
(c) Curiosity.
(d) Relatedness.

4. Leslie Brody and who summarize research on the emotional development of boys and girls in Part Three: Chapter 9, “Intimate Enemies”?
(a) Harry Levinson.
(b) Robert Levenson.
(c) Judith Hall.
(d) C. R. Snyder.

5. Where is neuroscientist Torsten Wiesel from?
(a) Finland.
(b) Greenland.
(c) Poland
(d) Sweden.

Short Answer Questions

1. Where was author Daniel Goleman born?

2. The way men and women communicate comes from training in childhood and what, according to the author in Part Three: Chapter 9, “Intimate Enemies”?

3. Dr. John Gottman is a professor emeritus at what university?

4. According to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy,” emotional illiterates tend toward what?

5. Dr. Judith Lewis Herman discovered three vital stages for retraining the brain of people suffering from PTSD. What is the third stage discussed in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

Short Essay Questions

1. What program of John Lochman’s is decribed in Part Five: Chapter 15, “The Cost of Emotional Illiteracy”? What were the results of the program?

2. What does the author state in regard to personal prejudice in the workplace in Part Three: Chapter 10, “Managing with Heart”?

3. What impact does abuse have on a child’s perceptions of empathy?

4. What study on the engineers at Bell Labs is described in Part Three: Chapter 10, “Managing with Heart”? What results were found?

5. What does the author state regarding “age-appropriate learning” in Part Five: Chapter 16, “Schooling the Emotions”?

6. What is the impact of post-traumatic stress disorder in children, according to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

7. What advice does Harry Levinson give to managers on coaching employees in Part Three: Chapter 10, “Managing with Heart”?

8. What example does the author give in Part Three: “Chapter 9, Intimate Enemies” for the differences between boys and girls in their interpersonal relationships?

9. What study did Hilda Bruch develop in the 1960s? What discoveries did she make?

10. What did Richard Davidson discover as a link to temperament? How is this link described in Part Four: Chapter 14, “Temperament Is Not Destiny”?

(see the answer keys)

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