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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 16.

Multiple Choice Questions

1. According to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy,” emotional illiterates tend toward what?
(a) Rationality.
(b) Distress.
(c) Aggression.
(d) Depression.

2. The left pre-frontal lobe of the brain can turn off or dampen what emotion?
(a) Love.
(b) Empathy.
(c) Anger.
(d) Distress.

3. Charisma combines four separate interpersonal intelligence components. What is the third?
(a) Personal connection.
(b) Negotiating solutions.
(c) Organizing groups.
(d) Social analysis.

4. Psychologists Peter Salovey and John Mayer define emotional intelligence into five categories. What is the third category?
(a) Handling relationships.
(b) Managing emotions.
(c) Knowing one’s emotions.
(d) Motivating one's self.

5. Hilda Bruch pioneered the study of eating disorders that identified the two-part cause. What was the first part?
(a) Girls with eating disorders felt ashamed and were unable to feel compassion.
(b) Girls with eating disorders were enraged and under stimulated.
(c) Girls with eating disorders were compassionate and uncoordinated.
(d) Girls with eating disorders could not distinguish one feeling from another.

Short Answer Questions

1. At what age can children separate their own feelings from the feelings of others, according to the author in Part Two: Chapter 7, “The Roots of Empathy”?

2. Dr. Charles Nemeroff is best known for his work in treating what?

3. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the second piece of advice he gives?

4. Charisma combines four separate interpersonal intelligence components, according to what two psychologists discussed in Part Two: Chapter 8, “The Social Arts”?

5. What psychologist states that psychopaths may lack compassion and empathy for others because they themselves do not feel fear and cannot anticipate consequences in Part Two: Chapter 7, “The Roots of Empathy”?

(see the answer key)

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