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This quiz consists of 5 multiple choice and 5 short answer questions through Closing remarks, "Evaluation".

Multiple Choice Questions

1. Barbara began to realize that the only thing that made her special and separate from others at her workplace was her lack of __________.
(a) Debt
(b) Driver's license
(c) Experience
(d) Ripped clothing

2. Barbara promises to spend a _________ in each location in order to get a sense of the area.
(a) Week
(b) Few months
(c) Month
(d) Year

3. What does Ehrenreich discover about her uniform when she is heading over to her second job?
(a) It is ripped
(b) It is stained
(c) It is at home
(d) It is too small

4. Barbara is surprised that she feels a strong urge to ________ the patrons who she meets.
(a) Ignore
(b) Avoid
(c) Nuture
(d) Impress

5. __________ is a city in which Barbara is afraid she might be recognized, so she looks for work in a nearby city.
(a) Key Largo
(b) Key West
(c) New York
(d) Chicago

Short Answer Questions

1. Barbara is horrified to see that The Maids use very little _________ when they are cleaning.

2. Who does Barbara have to talk about when it comes to the result of her test?

3. The author's hear breaks when she sees how hard many of these people _________ to do their jobs well.

4. What area of the restaurant is locked up when it is assumed that the dishwasher is stealing from the restaurant?

5. Barbara notes it's a lot harder to convince a worker to take a __________ than to give up their free donuts or other goodies.

(see the answer key)

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