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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. What are managers to think of themselves as when they are working at Wal-Mart?
(a) Slave drivers
(b) Growth managers
(c) Servant leaders
(d) Peacekeepers

2. Barbara's father had been a _____________; her uncles and grandfathers worked in the mines or for the Union Pacific.
(a) Copper miner
(b) Journalist
(c) Restaurant owner
(d) Chef

3. Barbara thinks the fact she is __________ will help her since she will not stand out from others.
(a) A yuppie
(b) A single woman
(c) White
(d) A divorced woman

4. Barbara certainly does not want to do hard ________ labor when she is working at her new jobs.
(a) Mental
(b) Physical
(c) Slave
(d) Outside

5. What is the one thing Barbara will be able to avoid a bit more from her new apartment's location?
(a) Dog park
(b) Water
(c) Noise
(d) Freeways

Short Answer Questions

1. Who does Barbara have to talk about when it comes to the result of her test?

2. The Maids say the work they do will be easy because cleaning is in our __________, notes Barbara.

3. How long does the shift at Menards turn out to be when they call again the next day before she goes to work?

4. _____________ has to support her husband and an elderly relative on 30 to 50 dollars each week.

5. The author concludes that the hiring process is designed to ____________ workers down and make them agree to anything.

(see the answer key)

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