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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. At the Wal-Mart job fair, Barbara fills out a long test which seems to push her into claiming total ___________ and complete obedience.
(a) Fidelity
(b) Honesy
(c) Availability
(d) Perfection

2. Barbara asks the manager of her trailer park to donate her security deposit to ________.
(a) George
(b) Gail
(c) Millie
(d) Stu

3. What does Jerry's restaurant close off to employees since they don't want other employees lingering there during breaks?
(a) Outside area
(b) Dining room
(c) Break room
(d) Bar

4. What would Barbara use in order to document her daily experiences after her shifts were done for the day?
(a) Journal
(b) Laptop
(c) The wall
(d) Napkins

5. The other staff of the hotel refuses to exchange _________ with the housekeepers or show any sort of respect.
(a) Names
(b) Pleasantries
(c) Compliments
(d) Duties

Short Answer Questions

1. A look at the local free magazine reveals very little _________ Barbara can afford in the area where she is staying.

2. ___________ is a Christian with a working husband and grown children, some of who have had major problems in their life.

3. Barbara notes that her sister constantly complained about the hopelessness of being a ____________.

4. What does Barbara have to leave in her disgusting hotel room, even though she does not want to?

5. A middle aged waitress named __________ takes Barbara under her wing when she first begins her new job.

(see the answer key)

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