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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. What are managers to think of themselves as when they are working at Wal-Mart?
(a) Growth managers
(b) Peacekeepers
(c) Servant leaders
(d) Slave drivers

2. What does Barbara have to care for when she stays in a friend's house at the beginning of her adventure in Minnesota?
(a) Fish
(b) Cat
(c) Dog
(d) Cockatiel

3. At the Wal-Mart job fair, Barbara fills out a long test which seems to push her into claiming total ___________ and complete obedience.
(a) Availability
(b) Honesy
(c) Perfection
(d) Fidelity

4. __________ is a city in which Barbara is afraid she might be recognized, so she looks for work in a nearby city.
(a) Chicago
(b) Key West
(c) New York
(d) Key Largo

5. What is interesting about the test Barbara takes when she applies at Wal-Mart again?
(a) It's not the same as the last one she took
(b) She fails the test and gets thrown out
(c) There is no record of her last test
(d) She gets answers 'wrong'

Short Answer Questions

1. The workers at The Maids get free ________ when they arrive at work in the morning, but have to wear uniforms.

2. Barbara notes that Wal-Mart is a __________ system and when one is working there, one forgets there is an outside world.

3. Barbara realizes that her use of a car is different as many minimum wage workers have to use _________ to get around.

4. What is the title of the job Barbara takes at the Woodcrest residential facility, an elder care facility?

5. Barbara's father had been a _____________; her uncles and grandfathers worked in the mines or for the Union Pacific.

(see the answer key)

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