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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. What is Barbara punished with when she points out that a manager is calling one of his employees by the incorrect name?
(a) Being sent home early
(b) Loss of tips
(c) Extra work
(d) Reduced wages

2. What is the first thing the woman in #118 found in order to help her get started in her new life?
(a) A motel
(b) A job
(c) Church group
(d) Welfare office

3. Ruthie decides to pour _____________ on Barbara's breakfast and jokes again and again that Barbara should be called Barbara Bush.
(a) Orange juice
(b) Tobasco sause
(c) Water
(d) Salt

4. _______ used in the bathroom are also going to be used in the kitchen, according to the instruction of The Maids.
(a) Scrubbers
(b) Rags
(c) Vacuums
(d) Sponges

5. Barbara begins to realize that minimum wage workers are no less ____________ or intelligent than she is.
(a) Capable
(b) Exhausted
(c) Eager
(d) Bored

Short Answer Questions

1. A middle aged waitress named __________ takes Barbara under her wing when she first begins her new job.

2. What is the name of the young Czech dishwasher who Barbara befriends when she is working at the restaurant?

3. When Barbara is paired up with Carlie on her first shift, Carlie is angry they have 19 _________ to swab down in just one shift.

4. What is the name Barbara uses for the family restaurant where she chooses to work first in Florida?

5. As Barbara downs coffee who does she notice is looking haggard when she shows up for her next job?

(see the answer key)

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