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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. Because of the low wages that are paid in the area, people who are working at minimum wage are expected to ____________.
(a) Hold multiple jobs
(b) Scrimp
(c) Work longer hours
(d) Argue at the interview

2. Barbara describes a feeling of hopeless __________ in her position as a maid, even when she is in public in her uniform.
(a) Anger
(b) Frustration
(c) Poverty
(d) Invisibility

3. When Barbara walks out of the restaurant, she feels _______ instead of feeling enraged, as she expects to.
(a) Happy
(b) Grateful
(c) Defeat
(d) Relieved

4. Barbara is horrified to see that The Maids use very little _________ when they are cleaning.
(a) Water
(b) Effort
(c) Cleanser
(d) Soap

5. The obvious __________ of the sales company is a breath of fresh air for the author compared to the false concern from Wal-Mart.
(a) Greed
(b) Ignorance
(c) Principles
(d) Scam

Short Answer Questions

1. What does Barbara have to leave in her disgusting hotel room, even though she does not want to?

2. What does Ted say Barbara has an allergy to when she complains about having a rash on her hands?

3. It is Wal-Mart's policy to ____________ clothing in order to make the shopping experience slightly different.

4. Later it is rumored that Stu was guilty of stealing money to support his __________ habit.

5. How long do Carlie and Barbara work before they take a break from their housekeeping work?

(see the answer key)

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