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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 1, "Serving in Florida".

Multiple Choice Questions

1. When Barbara walks out of the restaurant, she feels _______ instead of feeling enraged, as she expects to.
(a) Happy
(b) Relieved
(c) Grateful
(d) Defeat

2. When the going gets too rough for Barbara, she admits she will use ____________ to get by.
(a) Begging
(b) Checks
(c) Credit cards
(d) Her resume

3. What area of the restaurant is locked up when it is assumed that the dishwasher is stealing from the restaurant?
(a) Bathroom
(b) Meat locker
(c) Dry storage
(d) Office

4. What is Barbara punished with when she points out that a manager is calling one of his employees by the incorrect name?
(a) Extra work
(b) Being sent home early
(c) Reduced wages
(d) Loss of tips

5. Barbara begins to realize that when she is a maid, she is not ____________ to be a maid. She really is a maid.
(a) Desiring
(b) Trying
(c) Training
(d) Pretending

Short Answer Questions

1. Barbara notes that her sister constantly complained about the hopelessness of being a ____________.

2. Barbara ruled out areas like LA and New York as the working class consists mainly of people of _______ and she might look out of place.

3. Barbara begins to realize that minimum wage workers are no less ____________ or intelligent than she is.

4. Gail reveals that she had to live in _______ and pee into a plastic bottle after her boyfriend she lives with suddenly dies.

5. Having spend her life with ____________ struggling people, the author is not happy about getting the assignment.

(see the answer key)

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