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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. _____________ is a woman who simply picked up and moved to Florida because she heard the rents were better than New Jersey.
(a) Margerie
(b) Milly
(c) Caroline
(d) Dawn

2. Who is the tiny busy woman who teaches Barbara the rules of the next job she takes on at the hotel adjacent to the restaurant?
(a) Holly
(b) Jenny
(c) Millie
(d) Betty

3. Frequently, owners of homes will set up ___________ to keep an eye on the housekeeping help that are in their homes
(a) Times to watch them
(b) Hidden cameras
(c) Large spills
(d) Private investigators

4. What are managers to think of themselves as when they are working at Wal-Mart?
(a) Slave drivers
(b) Servant leaders
(c) Growth managers
(d) Peacekeepers

5. Given that The Maids are paid _______, Barbara doesn't understand why they need to rush through their duties.
(a) Everyday
(b) Weekly
(c) Hourly
(d) Monthly

Short Answer Questions

1. How long do Carlie and Barbara work before they take a break from their housekeeping work?

2. When Barbara walks out of the restaurant, she feels _______ instead of feeling enraged, as she expects to.

3. Who does Barbara have to hide from when she is trying to make a last ditch effort to find a place to stay when in Minnesota?

4. _______ used in the bathroom are also going to be used in the kitchen, according to the instruction of The Maids.

5. Which department is Barbara placed into when she goes back to Menards to find out about the job?

(see the answer key)

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