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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. Barbara thinks she is supposed to _____________ on her shift, but no one else on her shift does.
(a) Keep moving
(b) Straighten up the store
(c) Fold clothing
(d) Greet customers

2. What does one company want her to sell, promising her $1650 for doing 54 two hour appointments?
(a) Air purifier
(b) Vitamins
(c) Clothing
(d) Vacuum cleaner

3. The businesses place ads in the paper so they can always have a pool of __________ from which to hire at any time.
(a) Applications
(b) Women
(c) Desperate workers
(d) Cheap labor

4. Because of the low wages that are paid in the area, people who are working at minimum wage are expected to ____________.
(a) Work longer hours
(b) Argue at the interview
(c) Hold multiple jobs
(d) Scrimp

5. What is the title of the job Barbara takes at the Woodcrest residential facility, an elder care facility?
(a) Housekeeper
(b) Medical assistant
(c) Dietary aid
(d) Nurse's aide

Short Answer Questions

1. One young girl named ____________ refuses to eat and she grows paler each day as a result, obviously she is ill.

2. The author meets a prissy woman who tracks her baby's _______________ with the help of a chart.

3. What city in Minnesota does Barbara choose in order to find a new job in her assignment?

4. Barbara describes a feeling of hopeless __________ in her position as a maid, even when she is in public in her uniform.

5. The management at the restaurant try to keep Barbara __________ at every moment of her shift, even when it's slow.

(see the answer key)

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