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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. The author concludes that the hiring process is designed to ____________ workers down and make them agree to anything.
(a) Force
(b) Keep
(c) Push
(d) Strip

2. What does Jerry's restaurant close off to employees since they don't want other employees lingering there during breaks?
(a) Bar
(b) Outside area
(c) Dining room
(d) Break room

3. What does Ted say Barbara has an allergy to when she complains about having a rash on her hands?
(a) Latex
(b) Water
(c) Soap
(d) Work

4. What is the one thing Barbara will be able to avoid a bit more from her new apartment's location?
(a) Water
(b) Freeways
(c) Dog park
(d) Noise

5. Who is the diabetic that sneaks donuts at the Woodcrest residential facility where the author works her second job?
(a) Grace
(b) Margarite
(c) Letty
(d) Linda

Short Answer Questions

1. Barbara realizes she will need ____________ in order to pay for her apartment.

2. What does Barbara accidentally shatter in her efforts to help Holly not have to work as hard?

3. One manager threatens to take the _______________ privilege from the employees even though this is their only hideout to smoke or eat.

4. When a manager sees Barbara having a little __________ during her shift, she is scolded, but instead of fighting it, she walks out.

5. When any employees does something for his or herself instead of for the store, Wal-Mart calls them a ____________.

(see the answer key)

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