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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 2, "Scrubbing in Maine"..

Multiple Choice Questions

1. __________ is a city in which Barbara is afraid she might be recognized, so she looks for work in a nearby city.
(a) Chicago
(b) Key West
(c) Key Largo
(d) New York

2. One manager threatens to take the _______________ privilege from the employees even though this is their only hideout to smoke or eat.
(a) Outside
(b) Bar
(c) Office
(d) Break room

3. Barbara describes a feeling of hopeless __________ in her position as a maid, even when she is in public in her uniform.
(a) Anger
(b) Poverty
(c) Frustration
(d) Invisibility

4. At the Wal-Mart job fair, Barbara fills out a long test which seems to push her into claiming total ___________ and complete obedience.
(a) Fidelity
(b) Availability
(c) Honesy
(d) Perfection

5. Barbara's father had been a _____________; her uncles and grandfathers worked in the mines or for the Union Pacific.
(a) Restaurant owner
(b) Copper miner
(c) Journalist
(d) Chef

Short Answer Questions

1. What is Barbara punished with when she points out that a manager is calling one of his employees by the incorrect name?

2. A middle aged waitress named __________ takes Barbara under her wing when she first begins her new job.

3. Gail reveals that she had to live in _______ and pee into a plastic bottle after her boyfriend she lives with suddenly dies.

4. The Maids say the work they do will be easy because cleaning is in our __________, notes Barbara.

5. Barbara is surprised that she feels a strong urge to ________ the patrons who she meets.

(see the answer key)

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