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This quiz consists of 5 multiple choice and 5 short answer questions through The Master Manager: Costs, Chemistry, and Coke.

Multiple Choice Questions

1. Whose pioneering skills in management are codified in his "Book of Rules and the Employees' Timetable?"
(a) Duane McMahon's.
(b) Daniel McCallum's.
(c) Darrel McAllister's.
(d) David McClure's.

2. Small firms operate iron furnaces to smelt ore into _______ iron.
(a) Elephant.
(b) Pig.
(c) Horse.
(d) Bull.

3. Carnegie's first dividend check for ________ opens a whole new world of receiving cash from capital.
(a) $80.
(b) $20.
(c) $40.
(d) $10.

4. In ___________, Andrew is offered a job by Tom Scott, western division superintendent of the Pennsylvania Railroad, to be his secretary and personal telegrapher.
(a) 1868.
(b) 1852.
(c) 1858.
(d) 1862.

5. The size and complexity of a railroad business requires creation of bureaucratic organization, structure, and what else?
(a) A union.
(b) Policy to fit the needs.
(c) A hiring process.
(d) Benefits for workers.

Short Answer Questions

1. Machines begin taking over production with energy from _____________ independent from windmills and waterwheels.

2. Carnegie sells _____________ bonds to Junius Morgan in London to complete construction of the Edgar Thomson Works in 1875, and saves 25 percent in costs from the depression.

3. By the age of __________ Carnegie manages a complex, multi-unit industrial enterprise and capitalizes on knowing the value of money based on what it can earn.

4. Carnegie's insistence on knowing the costs continues for his _______________ years in the steel business.

5. Carnegie forms an enterprise to manufacture Bessemer steel as he changes from ________________.

(see the answer key)

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