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This quiz consists of 5 multiple choice and 5 short answer questions through Triumph and Tragedy.

Multiple Choice Questions

1. Relying on the telegraph lets dispatchers control what, with current information and disciplined workers?
(a) Train repairs.
(b) Train movement.
(c) Customer interest.
(d) Customer movement.

2. Carnegie works ___________ years at the Pennsylvania Railroad while he develops managerial skill, economic principles and personal relationships to become a successful manager, capitalist and entrepreneur.
(a) Fourteen.
(b) Sixteen.
(c) Twelve.
(d) Eighteen.

3. Carnegie meets railroad's ____________ and initiates control of division operations when needed.
(a) Executives.
(b) Critics.
(c) Customers.
(d) Managers.

4. Scott leaves Carnegie in charge when he does what?
(a) Takes a ten-day trip.
(b) Has mandatory surgery.
(c) Quits.
(d) Retires.

5. Carnegie forms an enterprise to manufacture Bessemer steel as he changes from ________________.
(a) Entrepreneur to capitalist.
(b) Capitalist to entrepreneur.
(c) Socialist to capitalist.
(d) Capitalist to socialist.

Short Answer Questions

1. Frick's chairmanship of the Carnegie Company marks a difficult period in its history starting with what strike in 1892 and a four year depression from 1893.

2. The business is _______________ with conductors and station agents collecting millions in small coin revenue.

3. Railroads need huge amounts of what to construct track and more as they expand?

4. Managerial skill level reached over ______________ years exceeds that of the prior five centuries.

5. What problems does this steel company have?

(see the answer key)

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