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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Why does Claude speak to Merrill in Chapter 2?
(a) About a business disaster.
(b) About a safety flaw.
(c) About a hiring problem.
(d) About a financial crisis.

2. In Chapter 10, who justifies the role of large organizations?
(a) The government.
(b) No one.
(c) The organizations themselves.
(d) The author himself.

3. In Chapter 18, how does Glendenning feel about Desk Names?
(a) He doesn't allow them.
(b) He supports them.
(c) He fears them.
(d) He created them.

4. How does the author describe the man in Chapter 5?
(a) As being an over-achiever.
(b) As being shy.
(c) As lacking any motivation.
(d) As excelling in literary arts.

5. What is Dean's main concern in Chapter 6?
(a) Freedom.
(b) Religion.
(c) Money.
(d) Education.

6. In Chapter 6, what upsets Dean most about his relationship with his girlfriend?
(a) Their personal beliefs.
(b) Their lack of money.
(c) Their arguments.
(d) Their distance from each other.

7. In Chapter 9, why does the author single out the year 1985?
(a) For the birth of his son.
(b) For the death of a loved one.
(c) For the changes in tax law.
(d) For the presidential election.

8. How old is the man in Chapter 5?
(a) A teenager.
(b) A child.
(c) An adult.
(d) A baby.

9. In Chapter 9, what does the author say was once pitted against efficacy?
(a) The public.
(b) Ideals.
(c) Government.
(d) Faith.

10. Why is Lane outside of the office in Chapter 16?
(a) He is in the office.
(b) He is going to court.
(c) It is a lunch break.
(d) It is a weekend.

11. What feeling does the author add to Mr. Glendenning's quote in Chapter 9?
(a) Anger.
(b) Boredom.
(c) Pride.
(d) Love.

12. What does Stecyk deliver in Chapter 12?
(a) ZIP code books.
(b) Change of address cards.
(c) Business directories.
(d) Phone books.

13. Why does the author suggest researching government documents in Chapter 9?
(a) To find a job.
(b) To kill time.
(c) To increase understanding.
(d) To undermine elected officials.

14. Who is meant to review the interviews in Chapter 14?
(a) The president.
(b) American citizens.
(c) Business owners.
(d) New hires.

15. Why doesn't Dean break up with his girlfriend in Chapter 6?
(a) Because he wants to make her mad.
(b) Because she is pregnant.
(c) Because he loves her.
(d) Because he is afraid to go home.

Short Answer Questions

1. How is Chapter 11 constructed?

2. How does the author present the quoted interviews in Chapter 14?

3. In Chapter 2, where does Claude allude to previously working?

4. How does the author identify the men in Chapter 3?

5. In Chapter 13, what part of the character's body is not affected by the sweat attacks?

(see the answer keys)

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