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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. In Chapter 18, why do agents use Desk Names?
(a) They don't use Desk Names.
(b) Because they have to.
(c) To play tricks on each other.
(d) To feel powerful.

2. In Chapter 14, why does the narrator say some people are able to speak from the heart during their interviews?
(a) They are trained actors.
(b) No one gives an interview from the heart.
(c) They have better interviewers.
(d) They are naturals.

3. What are Desk Names, as defined in Chapter 18?
(a) The agents' middle names.
(b) Government given names.
(c) Made up names.
(d) Inverted last names.

4. What type of psychic is Claude?
(a) A fact psychic.
(b) An emotion psychic.
(c) An animal psychic.
(d) A fraud psychic.

5. In Chapter 9, what does the author say is the IRS' biggest strength?
(a) Being a government agency.
(b) Being educated.
(c) Being dull.
(d) Being run by men.

6. In Chapter 14, what does one interviewee say was the basis of IRS agent performance review in the past?
(a) The speed at which they finished returns.
(b) The amount of money collected.
(c) The amount of vacation days they did not take.
(d) Their ability to pay their own taxes.

7. Why is the taxpayer being interviewed in Chapter 21?
(a) To return money to them.
(b) To confuse them.
(c) To get them to pay taxes.
(d) To play a trick on them.

8. In Chapter 2, where is Claude reassigned?
(a) Ohio.
(b) Michigan.
(c) Illinois.
(d) Indiana.

9. What is the main topic of Chapter 11?
(a) Side effects of medicine.
(b) Dangers caused by infectious disease.
(c) Illness associated with working for the IRS.
(d) Physical violence in government workers.

10. In Chapter 2, where does Claude allude to previously working?
(a) Boston.
(b) Washington D.C.
(c) New York City.
(d) Philadelphia.

11. In Chapter 16, how does Lane feel toward his job?
(a) Excited.
(b) Powerful.
(c) Scared.
(d) Bored.

12. In Chapter 2, what ranking does Reynolds hold?
(a) GS-10.
(b) GS-11.
(c) GS-8.
(d) GS-9.

13. What is Merrill's middle name?
(a) Lehrl.
(b) Carol.
(c) Perril.
(d) Errol.

14. What does RECs stand for?
(a) Random Evaluations Centers.
(b) Regional Examination Centers.
(c) Regional Exploratory Centers.
(d) Risk and Evaluations Centers.

15. What type of interviews has Stecyk prepared in Chapter 14?
(a) Voice recorded interviews.
(b) Notated interviews.
(c) Videotaped interviews.
(d) Translated interviews.

Short Answer Questions

1. In Chapter 5, what has happened to the man's mother?

2. How does the author represent questions during the interviews in Chapter 14?

3. What does the character in Chapter 13 do when a sweat attack begins in public?

4. In Chapter 9, what does the author say was once pitted against efficacy?

5. How does the author present the quoted interviews in Chapter 14?

(see the answer keys)

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