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This quiz consists of 5 multiple choice and 5 short answer questions through Chapters 15 through 21.

Multiple Choice Questions

1. In Chapter 18, how does Glendenning feel about Desk Names?
(a) He supports them.
(b) He doesn't allow them.
(c) He created them.
(d) He fears them.

2. What is revealed to be a joke in Chapter 14?
(a) The previous president.
(b) The head of the IRS.
(c) The role of women in the IRS.
(d) Some previous IRS protocols.

3. In Chapter 18, why do agents use Desk Names?
(a) They don't use Desk Names.
(b) Because they have to.
(c) To feel powerful.
(d) To play tricks on each other.

4. In Chapter 21, what does the interviewer seem most interested in?
(a) Collecting money.
(b) Getting out of work early.
(c) Making a new friend.
(d) Upholding tax law.

5. Why does Lowtis confront his neighbor in Chapter 20?
(a) Because of a barking dog.
(b) Because of overgrown grass.
(c) Because of lost mail.
(d) Because of a robbery.

Short Answer Questions

1. In Chapter 9, what does the author say is the IRS' biggest strength?

2. In Chapter 15, how are Claude's psychic moments described?

3. At the end of Chapter 9, what does the author question?

4. In Chapter 13, what does the author suggest causes the sweat attacks?

5. Why does the author quote Mr. Glendenning in Chapter 9?

(see the answer key)

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