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This quiz consists of 5 multiple choice and 5 short answer questions through Chapters 15 through 21.

Multiple Choice Questions

1. Why does Claude speak to Merrill in Chapter 2?
(a) About a safety flaw.
(b) About a business disaster.
(c) About a financial crisis.
(d) About a hiring problem.

2. In Chapter 2, where is Claude reassigned?
(a) Illinois.
(b) Michigan.
(c) Ohio.
(d) Indiana.

3. What year is given to the interview files in Chapter 14?
(a) 1994.
(b) 1964.
(c) 1984.
(d) 1974.

4. How does Claude's ranking compare with Reynold's ranking in Chapter 2?
(a) Claude's is lower.
(b) Claude's is higher.
(c) They are ranked differently and can't be compared.
(d) Claude's is the same.

5. In Chapter 16, how does Lane feel toward his job?
(a) Excited.
(b) Powerful.
(c) Bored.
(d) Scared.

Short Answer Questions

1. In Chapter 14, why does the narrator say some people are able to speak from the heart during their interviews?

2. In Chapter 9, why does the author single out the year 1985?

3. In Chapter 19, how are the speakers identified?

4. In Chapter 5, how do other people react to the man?

5. What is the main topic of Chapter 11?

(see the answer key)

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